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We were delighted to get on a near mooring, had an easy pump out, easy trash disposal on land, place to lock bikes. Dinghy dock could be a little bigger but people were friendly and patient getting in and out.

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The person i spoke to when I first called was super-friendly and directed me to Dockwa. I was a little surprised by the $4.00/foot transient fee ( i didn't even bother to ask how much more it would be for electricity) but we were stuck without a dinghy engine and needed a slip near Coecles harbor. The dockhands were helpful, but when we went to "check in" at the office, the person behind the desk was flustered and said he doesn't usually work behind the desk and didn't offer to find someone who did. He couldn't answer basic questions like connecting to Wi-fi, restroom passwords. Eventually someone else came by and said "give them a welcome packet" as the rushed by. We figured things out, but for $150/night plus tax would have hoped for a little more customer service.

Marina Response:
Hi bucky. Thank you for your review and for bringing this to our attention. Our goal is to ensure each guest and member at Greenport Yacht Yard has an exceptional experience, and we apologize that we did not provide you with the superior customer service you deserve. Please feel free to give us a call so that we can address your concerns and learn more about your visit, 631.477.9594. We appreciate your feedback and your business.
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Very friendly, experienced, and helpful staff. Nice facilities, close to town.

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The facilities are fine and the staff in the store are friendly, but the dock hand who helped us get in to a very tight space behind a ferry was not particularly skilled and gave us pretty much no information - where to check in, garbage, etc. It seems a bit exorbitant even for NYC to charge $4.50/foot plus another $0.40 per foot for electricity. No wi-fi either.

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