garygoldberg18

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Putting the price aside, the marina lacks in many different ways. To start it’s the most expensive yet has no bathrooms, showers, laundry or Wi-Fi available which are standard fare at every other marina throughout the east coast for far less per square foot. The docks and piers have many safety issues. Rusty bolts below the decking and screws sticking out of the pilings create unsafe conditions which my boat got snagged on upon departure. Every time I requested help Bob made us feel like we were putting him out. Every marina we stay at, when you call for assistance there are sick hands who quickly and courteously respond to a need for assistance. I felt like it was a special exception when I asked for help. When leaving I texted, called and phones both Bob and Yudy fro 8:30 am to 9:00 am with no answer so I was forced to depart without help. In thinking about price, value and courteousness I feel a 1 star is generous. That being said I know Bob doesn’t give a hoot about my score.

Marina Response:
Sorry to hear you did not have a good experience during your stay. To the contrary everyone has always commented how courteous, friendly, and professional the dock staff are! Our office opens at 9 am and we apologize if you were not able to get a hold of us for assistance. If you had asked the day before for assistance we would have gladly helped. It clearly states on Dockwa’s website that there are NO bathrooms/showers available. Most vessels that stay with us are self-contained. We have gotten rave reviews from customers about our new “overbuilt” docks. With 14” diameter 7’ high pilings, 3” pressure treated decking fastened with 6” stainless steel lag bolts. And have no idea about the safety issues you refer to.
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Staff and facilities are always top notch!

Marina Response:
Thank you so much for your review! We love it here and are glad you enjoyed your stay! It is so nice of you to take the time to review us and we really appreciate it. Thanks for coming to stay with us and we look forward to the next time you return! Sincerely, Staff at The Goat Island Marina.
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Beautiful setting only made better by the great team helping us these. A must stay location

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