Awful. We arrived at 4:30 on a Sunday and no one answered when we hailed them many times. We also messaged them in Dockwa and phoned them multiple times. So we didn’t know where to dock, the code for the security gate or bathrooms, WiFi password, etc. Many open slips so we just took one. No dock hands. First slip we tried had no cleats so tried another. Floating docks were new and very nice, but had bird droppings everywhere. Marina had many boats in disrepair and at least one that was sunk. I won’t even get into the dead eel nailed to a post. Fortunately the security gate had a hole in it so we could reach through to get back in. We made this reservation because it had a higher rating than others in New London. At $3 a foot, you’re probably looking for something better.