Alerts forCOVID-19&2020 Hurricane Season Marina Closures

heyjude

Favorites
No favorites yet.
Lists
No lists yet.
Reviews
Sandwich MarinaOct 12, 2017

Oct 4, 2017 4:30 pm EDT. Called the marina via cell phone about an hour out. Auto-attendant transferred me to a person who picked up the phone and immediately hung it up. Tried calling 2 more times but no answer after auto-attendant transfer. Tried contacting the marina on ch 16, then 9 and then 8. After a couple of minutes, someone responded on ch 8. I told the person I was about an hour out and requested a face tie since I had never docked the new to me boat before and the wind was blowing at over 25 knots. I was told to pull up to the fuel dock and they would take care of me. When I arrived the winds were a steady 30, gusting to 40 knots. I pulled up to the fuel dock and the person in the shack looked up but did not come out. As I got closer to the dock I tapped my horn and he came out. I explained that I was told to pull up to the fuel dock upon arrival. He asked who told me that and I said the person who answered on ch 8, to which he replied, "That was me". I told him I had a reservation and gave him my name. He said I wasn't on the list. I showed him my email confirmation (Sandwich Marina reservation #ZQEF4JLQ). He saw the email was from the dockmaster and made a less than pleasant remark. I told him the reservation was for 2 x 30 amp circuits and asked if the power was on at the nearby power pole. He responded yes. He cleated my bow line and told me that the next face dock south was where I should be. However, there was a sailboat already there leaving only about 15 feet of dock for my 42' boat. He told me I had to be gone by 6am and then left. When I went to plug in I found the power pole had a padlock on one side and only one 30 amp circuit on the opposite side. Luckily I had additional cables. I extended one line and ran it further down the dock to the next pole. The next morning I was on the dock at 5:50 and met another marina employee who was opening up. I related what happened. He found a slip for me and helped tie my bow once I got in the slip. Overall, very disappointed in how things were handled... the poor phone & radio communications, the power pole issue, the 6am departure mandate, etc. Not a very good experience, nor one I would want to repeat.

Was this helpful?  Yes - NoReport