jjvernon

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Kittery Point Yacht Yard turned a mechanical failure into a wonderful vacation. We contacted KPYY for help to repair our fresh water pump which had sudden failure due to metal fatigue. From the first call to the greeting in the yard as were towed in and throughout our repair experience we were supported and given confidence that we and our 31 foot sailing vessel would be returning home together. Vic performed his miracle after the parts arrived when expected and we and our boat made it home. Despite the disruption and change of plans, we had a wonderful vacation and KPYY would be destination without the need for an entire repair in the future. Gorgeous place. We walked for a great meal at On the Shells at Frisbee Point. We were safe and in good hands at KPYY. Thank you Jason and Vic and all staff for your calm and comforting support during a stressful situation. We can say we had a great vacation!

Marina Response:
Thank you for taking the time to leave such a fantastic review! We were all very happy that we were able to get you back up and running without too many delays. We are also very appreciative of your patience and flexibility while we sorted out the details on your repair. All of us are looking forward to your return to Kittery and hope that the only issues you have during the next stay is where to have dinner! Have a great rest of your season and let us know if there is anything else we can do for you. Jason (and the team at KPYY)
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