My only complaint is that I was never able to reach someone on the phone to let you know we were leaving a day early due to the weather. I left a message as requested but no one returned the call. Since we also arrived a day early as a result of the weather I wanted to ask for a credit but no one responded.
Good Morning Mr. Orlando - Sorry you were unable to reach us. We always do our best to respond to guests in a timely manner, but unfortunately it seems we missed the mark. We understand that weather is a factor in your travel plans, so we checked you out yesterday without penalty. You are always welcome to come to the office or get ahold of us by radio if you need immediate assistance.
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