If Westwind were not in Newport, it would no longer be in business! Have had reservations confirmed and then canceled, days apart, two years in a row. Last year was the day of arrival. After voicing our displeasure this time the employee became defensive and unwilling to make it right. If you enjoy rude customer service, and from what I read disgusting bathrooms, this is your place. One star was for location, because that's all this place has to offer.