Five stars isn't enough for not only this marina but for their Dock master. Greeted upon arrival by Jay. He tied me up and informed me on the area. He is very knowledgeable. Since I just purchased my boat my car was 36 miles from the marina. I told Jay how I couldn't find an Uber could he help. I found out he lives a hour and fifteen minutes away from the marina and a hour away from my car. This should tell you the type of guy he is. I needed to drive home for the night and an unexpected storm came through. My boat lines snapped I was afraid I would loose my home, only to find out jay came on his day off to make sure every boat at the marina was safe. He sent me pictures of before and after as I raced back to my boat. This man goes over and beyond for his boaters. With speaking with him I found out this marina will be loosing a great asset, for he has turned in his notice and will be working closer to home. I can't thank Heritage enough for having such a great guy working for them. He helped untie me. I feel not only was I taken care of but I have a new life long friend.
Negative 5 stars. Oh where to start with the hell whole. Fire all the staff. Then install some trash cans at every corner of the dock. Then pay staff to actually do work like take said trash out, and assist people. Fix the parking so the staff is parked furthest away. Install a/c in the dang showers how cheap do you get?? Pave the rest of the parking lot( again cheap/ greedy managment).. Sean should be charged with class action harassment. If there isn't such a thing, invent it for this pompous short man syndrome fueled hate on anyone that he deems won't line his demon wallet.