The current in the marina is horrible. I watched so many experienced operators get their boats, including ours, beat up by the dock and other boats. Never saw any available Dock hands to help boats dock or get their boats out of the marina. Also it is a first come first serve marina. We paid for a slip but the only ones available were the ones in front of the Caribe resort. It seemed that all the spots in front of the marina were taken by boats for rent ie pontoon boats etc. Larger boats should have the outside edges and the smaller boats the inside spots. We will not stay at the Caribe again due to the danger of this Marina.
Good Morning,
We appreciate the feedback. The current can be a little tough for inexperienced boaters for sure! We employ 8 dockhands each day to assist boaters. A quick call to the dock store will immediately send a dockhand or two in your direction if you are preparing to come in. Also we don't have a boat launch so we cannot assist with that. The marina has two parts, there are 220 slips behind the resort next to us that the resort operates as first come first serve due to the fact that they are never full. The marina has 27 slips that are available for people not staying at the resort, but these are not first come first serve, these are assigned slips due to the high demand and limited supply.
Ultimately, we are sorry that you did not find your stay satisfactory. We will take all of your suggestions under consideration to improve! Have a great day!
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