I bought a sailboat through the safe harbor brokerage out of N Kingston, RI. My Broker, Lynn was awesome. While taking the boat back to Stratford, CT, I hit some pretty rough seas. I called Mystic Safe Harbor and they were more than accommodating. They charged me a $1 a foot for the night with power and access to the facilities. I left that morning for my second leg to Stratford. I rounded into the Housatonic River around 8:30pm. For whatever reason, I was unable to reach the bridge operator to get to my slip on the other side. I was assured by my broker and the Safe Harbor broker in RI that they would be more than willing to assist me. Being 8:30pm, obviously the yard was closed. I had no other choice to tie up and did so at their fuel dock. In the morning, I was awoken by an employee stating he needed to “speak to the Capt”. It took me a minute to clear my head as it had been a rough week trying to get the boat down in an appropriate weather window. My experience at Mystic could not have been any more opposite then how I was treated by Stratford. I was looked at, treated like and had verbalized to me that I was a criminal. I was charged exponentially/excessively more for my night stay. After paying, I requested fuel and was denied it. Stating the pumps were closed. I returned to my boat for a nap while waiting for the tide to come in. I contacted the bridge to ensure the attendant was there. After waking at slack tide, I went above to prep the lines to shove off for the 1/4 mile trip to my slip and saw the long haired hippy employee that treated me like a criminal and refused me fuel filling up another boat. I hope this is an isolated incident, since I was treated so well by Mystic,but I doubt it. When trying to survey my boat in RI, I had to use an adjacent yard to pull the boat despite the buying and selling brokers were both from Safe Harbor. Do visit the Mystic location, though. Beautiful yard, great people and beautiful location. Let your boat sink before ever using Stratford.