We booked on a Friday for a Saturday night stay (in July). On Saturday we got turned around because my sailboat's auxiliary engine stopped working - stopping us from navigating the channel and potential docking. We sailed home, back to Mystic and used a towing service to return to our slip. I asked for a refund and was told it was not Champlin's Policy....So after a hefty towing fee, the $350, I would have gladly paid for a night's stay, becomes a kick in the teeth. Well done, it would appear you want our (the boaters) money and not our business. Very Bummed. Champlin's can do better.