Champlin's Marina and Resort

318 Reviews
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80 West Side Road
Block Island, RI 02807
41° 11' 3.12'', -71° 34' 51.96''
401-466-7777
VHF Ch. 11
$4/ft - $14.25/ft
www.champlinsresort.com
Block Island Harbor
Learn More About Champlin's Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Champlin's Marina and Resort
Fuel
Last Updated: Aug 31, 2023 10:11AM

Diesel $6.74

Gas Regular $6.40

Awards


Boaters Choice 2019Boaters Choice 2020Boaters Choice 2022Boaters Choice 2023

About


Champlin’s is one of New England’s largest resort marinas and features 4,700+ linear feet of dock space, a 30′ harbor depth, and spacious docking facilities, allowing us to accommodate vessels up to 250+ ft.

All marina guests have full access to all the resort amenities including our newly-renovated onsite boutique hotel, three waterfront dining experiences, daily live music, newly refurbished pool, bicycle and paddle board rentals, fire pits, and much more. Your slip includes complimentary Wi-Fi and water, and access to bathhouse and shower facilities. Pump-out is available upon request from the town.

Inquire today about Seasonal Dockage.

As a seasonal slip holder, you have a dedicated dock space for your vessel from June 1st - September 30th. This gives you the freedom to come and go as you please and the convenience and peace of mind of having a guaranteed slip on Block Island for the duration of the summer. Make an inquiry to learn more about seasonal dockage at Champlin’s Marina and Resort.

The natural beauty, historical charm, and laid-back vibe you can only find on Block Island ensures a lifetime of experiences: whether just for one day or an entire summer. Join us at Champlin's!

Berth Capacity


Linear Docks:4720 Feet

Approach


Minimum Approach Depth:20.0 Feet
Minimum Channel Depth:20.0 Feet
Mean Low Water Dock Depth:20.0 Feet
Mean High Water Clearance:0.0 Feet

Services & Amenities

Last Updated: Jun 03, 2023

Fuel Dock:Yes
Gas:Yes
Diesel:Yes
Dockage:Yes
Water Hookup:Yes
Transient Storage:Yes
Long Term Storage:Yes
Water Taxi:Within 5 Miles
Wi-Fi:Yes
Restrooms:Yes
Showers:Yes
Laundry:Yes
Trash:Yes
Ice:Yes
ATM:Yes
Swimming Pool:Yes
Groceries:Within 5 Miles
Alcohol:Yes
Medical Facility:Within 5 Miles
Car Rentals:Within 5 Miles
Hotels:Yes
Restaurants:Yes
Beach:Within 5 Miles
Pet Friendly:Yes
Ship Store:Yes
Max. Vessel LOA:0.0 Feet
Max. Slip Length:300.0 Feet
Max. Slip Width:0.0 Feet
Fixed Docks:Yes
Floating Docks:Yes
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Verified

Got what we paid for: A dock, 30 amps, wifi and showers. Would have been 4 stars but for the bangin 1000 watt sound system blasting house music from the pier head bar at 1:00 am on the Monday night before my sail home. This was not a restful marina. I contacted marina directly by email re: this issue but got no reply. In their favor I acknowledge that Elizabeth has been generally responsive and the marina refunded without hesitation the first night's fee of a 3 day reservation for my cancellation due to a tropical storm watch on 9/16/23.

Marina Response:
I'm so sorry to hear that your stay was impacted negatively by being so close to Trader's Dock Bar. We do try to honor requests to be in a quieter location away from the bar. We hope you will give us another try and please be sure to let us know that you would like to be away from the bar.
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I would like to say Elizabeth has been very nice explaining that their policy makes what they are doing there ok. Their policy states “ Cancellation Policy - Champlin's 2023 Cancellation Policy All transient reservations cancelled up to seven days prior to your arrival date will be subject to a 10% cancellation fee of your entire stay. Reservations that are cancelled in whole or part, within seven days of arrival will forfeit the full deposit. In the event of a small craft weather advisory, you will received a gift card for the full value of your deposit (cancellation fees will be waived). There is no fee for making changes of equal value/nights for reservations that are outside of seven days of arrival date. Should you choose to shorten your stay or book a lesser valued dates, You will be subject to the 10% cancellation fee for the partial cancellation. Have questions about the cancellation policy? Head over to our help desk” The seven day cancellation policy, considering marine weather forecasts , is unreasonable. In that, wind forecasts aren’t reliable until a day or two before, at best. The fact that this marina takes 80% deposit with the cancellation policy and that they will not make any accommodations or exceptions may put unreasonable pressure on boaters to make poor nautical decisions to make a trip, to an island out in open water, which could jeopardize people lives. I will be sure to never make a reservation again to this marina or any marina that has similar policy and such unaccommodating policy/staff. Additionally, I will share this experience with all my boating friends and post this experience on social media and reviews. Needless to say we will not be heading out to Block this weekend, another bad weather weekend. Sincerely, Frank Carbone

Marina Response:
While we are very strict on our cancellation policy, we do care deeply about our guest's safety and that is why we have the exception to our cancellation policy. If there is a small craft advisory, guests are welcome to reschedule or receive a gift certificate towards a future stay. However, our policy does not have an exception for regular "bad weather" and we try to be very clear about that. In this particular case, the guest cancelled last minute during the height of the summer season (no small craft advisory was in effect). As a courtesy, we made an additional exception for him to be able to utilize his deposit in the quieter season this year instead of just forfeiting the deposit. Unfortunately, due to the bad weather and small craft advisories at the end of September, he wasn't able to utilize the courtesy credit for the dates he wanted and that did expire at the end of our season.
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Verified

Great, helpful & polite staff. Hit it on last day of season, restaurants and some property amenities were shut down.

Marina Response:
Thank you for staying with us and the review. Block Island does definitely get quieter as the month progresses. We were happy to have the docks open a few days past our official closing this year and can't wait to see you next year when we are fully open!
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Verified

Our stay was awesome, starting with the dock and Andrew. Excellent young man, knew his stuff could not have been more attentive. Andrew at the front desk. Channeled us into an out of town all week long did a great job. Hannah, at the dock bar made the best mudslide on Block Island. Despite terrible weather, we had a most excellent visit, and could not have been happier with the help and fun graciously. Furnished by your staff.

Marina Response:
Thank you so much for the great review and it's exciting to see how much you enjoyed meeting Andrew, Andrew and Hannah. They were a fabulous part of our 2023 team and we can't wait to see them and you next year!
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Verified

Our stay was on 10/1. I did not know that the complex had shutdown for the winter. Wish I had known in advance. The dock hand was excellent. There were only 4 boats in the marina that evening.

Marina Response:
Thank you for staying with us and I'm sorry our messaging wasn't clear. I thought the dock team had reached out to folks to let them know that we were closed for the season, but accepting dockage if folks wanted a place to stay on the Island. We hope you will visit us when we are fully open!
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Verified

Great place highly recommended

Marina Response:
Thank you for staying with us and the great review! We can't wait to see you again next year.
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Verified

First the good news....The new owners of Champlins have done a very commendable job of restoring the property which the previous owners let deteriorate. The dock hands were very professional and helpful in terms of getting us a floating dock which made getting our dog on and off the boat much easier. They have everything you could want on the property including a shuttle bus to take you to town. My only concern was the loud music from the bar on the dock until 1 AM. If that's your thing you'll enjoy it. If not I would suggest asking for a slip as far from the bar as possible

Marina Response:
Thank you for your review and the compliments. We do try to honor requests to be away from the bar, so please definitely put that in your requests on your next visit. We can't wait to welcome you back!
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Verified

Champlin's is a great place. The staff were all helpful and professional. The grounds are well maintained and offer loads of amenities, we especially appreciated the free shuttle back and forth from town. The only reason I gave it a 4 was the fixed/stationary docks are pretty beat up and required a lot of fender management to feel comfortable that our hull wouldn't be dinged up. Otherwise it was a great stay.

Marina Response:
Thank you for staying with us and I'm glad to see that overall you enjoyed the property and our team. We do have a continuing list of improvements in mind for the property and will continue to get everything updated. We can't wait to see you again.
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Verified

Excellent service from their staff! Would highly recommend Champlin’s to any boater visiting BI!

Marina Response:
Thank you for choosing Champlin's! We can't wait to see you again and the extra shout out to our team is greatly appreciated! We can't wait to see you again.
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Verified

Stopped overnight on our way to Westbrook, CT to avoid hurricane Lee. Dockhands were most helpful getting us settled after an 88 mile run from PTown. Wished we could have stayed longer.

Marina Response:
Thank you for the review and glad we were able to be your oasis! We can't wait to see you for a longer stay next season. Enjoy your winter!
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Verified

This was our most magnificent stay at any marina at any time. The pool was warm. The people were great and we spent our evening sipping wine at the fire pit. We want to thank Ryann for her hospitality, as well as the staff there at the café and the bar. We are coming back next year for a week. It was a magical stay. Can’t say enough great things about the short stay there.

Marina Response:
Thank you for returning to Champlin's again this year and for the amazing review. The extra recognition really means so much to all of us. Thanks for making our day and we can't wait to see you next year!
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Verified

Excellent location and amenities

Marina Response:
Thanks for staying with us and the excellent review! Can't wait to see you again.
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Verified

Great stay, great marina

Marina Response:
Thank you for staying with us! It was a pleasure to have you here.
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Verified

Excellent stay, pool and amenities were great. Loved the tiki bar. Staff were very personable. Only regret is they don't have charcoal to buy for the grills, I left mine at home figuring I would be using their grills.

Marina Response:
Thank you for choosing Champlin's and super excited to see how much you enjoyed your stay. Thanks also for the feedback on the charcoal and we will look into carrying it in the future. We can't wait for your next visit.
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Amazing, Marina, great facilities nice staff

Marina Response:
Thank you for joining us and the great review! The extra recognition really means a lot to all of us. We can't wait for your next visit.
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Verified

Friendly staff, great fuel and docking service...

Marina Response:
Thank you! It was super to have you as our guests and we can't wait to see you again.
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Verified

A fun, lively marina. Friendly staff. The owners requested Champlins again after our first visit a few weeks earlier.

Marina Response:
Thank you for choosing Champlin's! We can't wait for your next visit!
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Verified

Classy. Great service, but expensive.

Marina Response:
Thank you for choosing Champlin's and we are thrilled to see how much you enjoyed your stay!
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Verified

We had an amazing time! Crew was so helpful! We will back

Marina Response:
Thank you for staying with us and the review. We love to see the great feedback and can't wait to see you again!
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Verified

Great time excellent weekend. Good / friendly staff Thanks

Marina Response:
Thank you for the review and staying with us - and for the extra shout out to our team. Have a great fall!
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Verified

Amazing weekend with family. Staff at Champlins made every effort for us. We had an amazing spot at the end of an outside dock and between helpful dock hands, friendly neighbors, perfect wether, it has to be a 5 star weekend. Hope others also have the experience we did.

Marina Response:
Thank you for choosing Champlin's and we're so excited to see how much you enjoyed the holiday weekend. We can't wait to see you again!
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Verified

Awesome place. Very attentive and friendly

Marina Response:
Thank you! We appreciate the extra recognition. It means a lot to all of us. We are looking forward to your next visit.
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Verified

Excellent time and great support team at Champlins.

Marina Response:
Thank you for being our guest and the extra shout out to our team! We can't wait to see you next year.
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Verified

Amazing all round !

Marina Response:
Thank you! We can't wait to see you again.
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Verified

Wonderful time!!. Everyone is so friendly. The pool and Resturant were fantastic

Marina Response:
Thank you for staying with and it's great to see what a wonderful time you had! We look forward to your next visit.
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Verified

Great marina. With Aldos delivery of baked goods.

Marina Response:
Thank you for the review and for staying with us! We can't wait to see you again!
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Verified

My kids and I love Champlins. It’s their favorite place and they especially love squid fishing off the dock!

Marina Response:
Thank you for the review and for staying with us! So excited to see that we are helping your family make amazing memories and can't wait to watch them grow up in the years to come.
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Verified

Very friendly and helpful staff! It was great to have shuttle service into town. We enjoyed our stay and hope to be back another season!

Marina Response:
Thank you for choosing Champlin's and we love to see how much you enjoyed our team and also the shuttle service. We can't wait to see you next season!
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Verified

The dock master Glenn and his crew do a great job. I arrived later than planned, let him know and he had a dock hand available to help us. Great facility, my grand kids had a ball. Thanks

Marina Response:
Thank you for staying with us and so happy to see that we were able to accommodate your late arrival. We can't wait to welcome your whole family back again!
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Verified

everything was nice except problems with electric power

Marina Response:
Thank you for staying with us and sorry to see that you had an issue with the power. It's not been a regular issue this summer since we got all new pedestals this year. But we will follow up with the dock team to see what the issue might be. We look forward to your next visit.
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Verified

Excellent! Great facility and Block Inland is the Absolute Best! Only thing at Champlins that was lacking was a Welcome packet telling all about the facility. The staff was excellent and facility is very clean. We were surprised that no info was issued. Once the dock hands were finished that was it. No idea if there was a wi-fi available. Not clear on showers & rest rooms for boaters verses the public. We did get wrist bands but no idea how that helped. Didn't see anyone else wearing wrist bands. All in all still very nice & we plan on visiting again!

Marina Response:
Thank you for staying with us and I'm sorry to see that the Dock Team didn't get you our welcome information! We do definitely have one. It's exciting to see how much you loved Block Island and Champlin's! We can't wait for your next visit.
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Verified

Great dock team, friendly staff, and drinks at every turn. Amazing laundry and decent facilities. Car, bike and moped rentals within walking distance at The Oar.

Marina Response:
Thank you for staying with us and the review! It's great to see how much you enjoyed meeting our team and so much of what we have to offer.
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Verified

All as expected. Excellent.

Marina Response:
Thank you for choosing Champlin's! We are looking forward to your next stay.
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Verified

What a GREAT time at a TOP-NOTCH marina. Thankyou so much

Marina Response:
Thank you for staying with us and the fantastic review! We are so glad to see how much you loved it and can't wait for your next visit.
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Verified

The Marina looks fantastic, the staff are all awesome and willing to help at a moment's notice. the food was great and my family and i aboard SeaBones had an amazing time. we are excited to come back soon.

Marina Response:
Thank you for staying with us and the great review! We are really excited to see how much you loved about food and our service! We can't wait to see you again soon!
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Overall had an enjoyable stay. Was expecting a more upgraded experience under new ownership. Docks really need upgrading. They’re very slippery when wet which is hazardous. Had the unfortunate experience of slipping and falling into the water while getting off my boat due to the wet mossy dock surface. Lots of hoses, power chords etc. crossing the docks presenting trip hazards. 7 day cancellation policy is unworkable. On the positive side, helpful dock hands, great mudslides, and you can’t beat the beauty of Block.

Marina Response:
Thank you for staying with us and while I'm sorry to see that we didn't meet your expectations, I am excited to see that overall you enjoyed your stay - especially our dock team and the mudslides. I am sorry about your slip on the dock. We look forward to welcoming you again!
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Verified

The place is looking old. Needs to be refreshed. Multiple showers, but some are in need of repair. Several boats left early due to a small craft advisory. Unfortunately you get a credit, and not a refund, so the boats that can't or won't be returning will have no use for the credit. Their restaurant, The Landing, was very poorly managed. Service was slow (1 1/2 hours just to get drinks). Over 3 hours for dinner. Food was okay. In the end, the servers had to ask each patron at several tables what they had ordered, because they had no record of who ordered what, in order to give us a check.

Marina Response:
Thank you for staying with us and I'm sorry to see about your experience especially at The Landing. and we will strive to improve on your experience. While we have been updating much of the property, the showers have not yet been remodeled. We are very firm on our cancellation policy and hope to see you again.
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Verified

great time, little costly but worth it.

Marina Response:
Thank you for choosing Champlin's and we can't wait to see you again!
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Verified

REQUSTED SLIP NOT NEXT TO BAR AND YOU PUT US AT THE BAR

Marina Response:
We are sorry to see that you didn't enjoy your recent stay. I did check on your reservation and didn't see a request to be away from the bar, but I did just add that request to your next reservation. We definitely do our best to accommodate requests when we can. Especially when someone is looking for a quieter slip. We look forward to your next visit!
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Verified

We just came back from a fabulous trip there. We love it here & can’t wait to be back. Your dockteam, bartenders and entertainment directors are wonderful. However, there are a few kinks. 1. Lack of wi-fi: please invest in more routers or w better ISP. 2. The pool is advertised as heated/ that’s incorrect. 3. Towels, fresh towels should be ready in abundance in the morning- there were none at 8a. 4. The bathrooms could be cleaner. Other than that - it’s a wonderful place - with incredible views .

Marina Response:
Thank you for staying with us again and for the constructive feedback. The pool is definitely heated and is set at 80. It does sometimes lose temperature at night though. We can't wait to see you again!
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Verified

Friendly, clean, great company and easy to get around with the Champlin's shuttle or taxi. First time going this year was a great experience and would go back again....mainly for the mudslides though!

Marina Response:
Thank you for staying with us and it's great to see how much you enjoyed your first experience and we can't wait to welcome you back!
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Verified

Terrific stay at Champlins. Docks/facilities are great. Staff/dock hands are fantastic. Absolute recommend. Capn’Steve, Blarney

Marina Response:
Thank you for staying with us and the review! We are glad to see how much you enjoyed our property and the team!
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Verified

Friendly staff Facility has been improved Pool was great. All the amenities are available there. Great time

Marina Response:
Thank you for staying with us and the great review. It's exciting to see how much you've enjoyed our updates and what a great time you had!
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Verified

Dock hands were excellent upon arrival. Elizabeth who i communicated thru dockwa was excellent and more than helpful and accommodating. Bathrooms by pool could use some more love

Marina Response:
Thank you for staying with us and the review. We appreciate the extra recognition!
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Verified

Glen and the Crew were super helpful and accommodating.

Marina Response:
Thank you for staying with us the review. Excited to see how much you enjoyed meeting Glenn and dock team!
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Verified

Great location, pool and facilities are awesome. Only recommendation would be to protect the pilings on the north face. Even with our bumpers and boards got some scratches on the rail. JWH

Marina Response:
Thank you for staying with us and for the constructive feedback on the pilings. We look forward to welcoming you on your next visit!
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Verified

The place was clean and well kept. The best was the helpfulness of the staff - especially the dock master Glenn, and the restaurant manager Edward. We were traveling with our family and the grandkids loved the pool and the new playground

Marina Response:
Thank you for staying with us and the great review. We are glad to see how much you enjoyed our team and the property and most importantly building Block Island memories with your grandkids. We are excited to be a part of that and can't wait for your next visit.
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Verified

Always great! See you again soon!

Marina Response:
Thank you for the review and being such a regular guest! We can't wait to see you again.
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Verified

Great dockhands. Great facilities. Champlain’s goes out of their way to be helpful.

Marina Response:
Thank you for staying with us! We are excited to see how much you enjoyed the property and our service. We are looking forward to your next visit.
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Verified

First time there. Very friendly staff and also very helpful. Definitely going back in 2024

Marina Response:
Thank you for choosing to stay with us this year! We can't wait to be one of your regular stops and look forward to seeing you in 2024!
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Verified

Great crew, extremely attentive...

Marina Response:
Thank you for staying with us! So happy to see how much you enjoyed interacting with our team! We can't wait for your next visit.
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Verified

Very nice staff. Clean well kept marina!

Marina Response:
Thank you for staying with us and the great review. Our facilities team really appreciates the extra recognition - they work really hard to keep everything clean. We can't wait to see you again.
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Verified

Perfect spot on the first finger pier on the end. Great assistance by the dock boys. Thanks!

Marina Response:
Thank you for staying with us and the great review! It was super having you here and we can't wait for your next viist!
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My family and I stayed in July and had the best time! We've been staying at Champlin's for over 20 years and the new owners are doing a fabulous job! Everything looks beautiful and so much cleaner than it ever did. The staff were all very friendly and couldn't do enough for you! The dock crew was great, got us in and out smoothly (and no more rafting is a huge plus!!) And the cherry on top is the new manager Jen! She is amazing and so sweet, we were there for Christmas in July and she could not have done a better job! Everywhere you looked was Christmas cheer, she seemed to be everywhere doing everything all at once, always with a smile and a friendly word! And she always had time to make sure the kids were doing something fun!! Thanks Jen and Champlin's for an amazing trip!

Marina Response:
Thank you for staying with us and for the great review. We love to see how much you enjoyed Christmas in July and especially meeting our activities director, Jen T.! We can't wait to see you and your family again next year!
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Verified

Very crowded and busy, but that’s Block in August. Useless Wi-Fi. But the staff were very nice and helpful, facility in great shape, and we had a nice spot at the end of a pier.

Marina Response:
Thank you for staying with us! We are glad to see that overall you enjoyed the property and our team. We look forward to seeing you again.
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We were docked for 3 days on early August, boat was hit twice by other boats attempting to dock, luckly we were on the boat, first one no damage, second one we rush to avoid the collision, were able to minimize the impact, but a dent was done in the gel coat. Marina needs to review the density of boats and have better docks, train the dock staff to be more proactive, suggest to benchmark with other Marinas

Marina Response:
I am so sorry to see about your experience. I have shared your feedback with our corporate team as well and we will take a closer look at procedures. Thank you for staying with us and we hope to see you again.
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We were here for the amazing Catalina Rendezvous 2023 event. After being expertly parallel-sandwiched in on the B-pier, our first act was to get mudslides for the whole crew. Throughout our stay staff were friendly and attentive. The shower facilities were quite nice, and other amenities such as the Sugar Shack and resort store were welcomed. To get around the island, cabs were readily available at the resort entrance. We also participated in a reception for the Catalina Yachts event out on the pier bar, and all appetizers were delicious and service was great…. Of course, more mudslides! I’d like to specifically thank Preston, our departure dock hand, who expertly followed our departure line handling plan to get smoothly out of a tight area. Thank you for a memorable stay.

Marina Response:
Thank you for staying with us. It was great to have the Catalina Rendezvous here at Champlin's! It's exciting to see how much you enjoyed all that we have to offer. I know you've made Preston's day with the extra recognition as well. Can't wait to see you in 2024!
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Verified

Such a smooth docking experience. Great dockhands.

Marina Response:
Thank you for staying with us and for the shout out to the dock team! The extra recognition really means a lot to all of us! We are looking forward to your next visit.
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Verified

Everything was very nice as always. One suggestion would be to power wash the mildew off the docks as they become very slippery when wet.

Marina Response:
Thank you for staying with us again and the great review! We do power wash the docks regularly and thank you for bringing this to my attention - sorry that it wasn't done timely, but we will get on it quickly. We can't wait to see you again!
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Verified

We had a slip but stayed in the hotel. Both facilities were in great shape with friendly staff

Marina Response:
Thank you for staying with us and glad to see how much you enjoyed both the marina and the hotel. Especially excited to see how much you enjoyed meeting our team. We can't wait to see you again!
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We great a great visit. Little issue with our reservation but was straightened out. Nice marina and nice place to visit. Will be back.

Marina Response:
Thank you for staying with us and we were glad we could get your reservation straightened out! We can't wait for your next visit.
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Verified

It’s great to see a location that hasn’t changed over the decades we’ve been visiting. Champlins is a better place now that the rafting is over.

Marina Response:
Thank you for staying with us and the review! We are excited to see how long you've been visiting and can't wait to see you again on your next trip.
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Verified

Staff was helpful and courteous We got a slip quickly , really enjoyed our stay

Marina Response:
Thank you for staying with us and the review! We can't wait to see you again!
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Verified

Great location. Helpful staff.

Marina Response:
Thank you for staying with us for the review. Our team really appreciates the shout out! We can't wait for your next visit.
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Verified

Although we had to wait almost an hour to be allowed to our dock they were able to accommodate our request to be on the North dock. Did not get electric until 6:00 and they need to increase their capacity on the WIFI. Other than that people were friendly & helpful always a good time at Champlin's. Most importantly the mud slides were great !

Marina Response:
Thank you for staying with us again. We definitely acknowledge that there is sometimes a longer wait to get in when a number of boats arrive at similar times. We thank you for your patience! So glad we were able to get you into your preferred location on the docks and that you enjoyed our famous mudslides! Thanks for the feedback and we can't wait to see you again.
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Outstanding!!! Great Time..Will return!

Marina Response:
Thank you for the review and we can wait for your next visit!
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Pleasant stay this year. While the Crew was friendly & Attentive, they seemed a bit short staffed. Dockside bar (upper section) closed with long lines (10 deep) just to get a beverage. Showers needed attention (two of the five in Mens showers didn’t work). Other than that everything was fine. Will return again next year.

Marina Response:
Thank you for staying with us again this year and I'm sorry to see about the issues you came across. Thank you for the feedback and we will definitely look into them and try to do better! We look forward to seeing you again!
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Verified

Always a great time dock guys and girls are the best always there to accommodate

Marina Response:
Thank you for staying with us and the extra shout out to our dock team! They really appreciate it and we can't wait for your next visit.
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Very expensive for what you get. Power on our dock tripped frequently- just about every time a big boat came or went. Also a number of boaters there blast their music as if everyone wants to hear the poor taste in music.

Marina Response:
We are sorry to see that we didn't meet your expectations during your stay. We haven't consistently been having issues with the power since our new upgrades this year, but I'm sorry that you experienced some. We are also sorry that your neighbors were too loud - we do try to address the issues as we become aware of them. But do understand that it wasn't what you were looking for in your stay. We hope that you will give us another try and please be sure to request a quieter slip. While we can't guarantee assignments, we try our best!
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Great time , everyone very helpful and accommodating ! One of our favorite spots !

Marina Response:
Thank you for the great review and we are glad to see how much you enjoyed your stay! We can't wait for your next visit.
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The last five times we were there they’ve had a pool issue. I was told it was a water pump problem this time. I believe it’s a chemical situation. It’s a dangerous an unhealthy condition. The water was so cloudy you could not see the bottom in the low end. In addition the new pool upgrade is awesome, but no ladder in the deep end is an unfortunate mistake. A more professional maintenance of the pool condition is necessary. The biggest reason we like Champlins is the pool, other marinas are available to us at half the price.

Marina Response:
I am so sorry that we are struggling with the pool this week. Overall, it's been a great summer, but we are working with a professional pool technician and trying to get it re-balanced. He is confident that it will be better tomorrow!
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We’ll never come here again and do not recommend for sailing yachts. We had damage done to our teak by their terrible pilings and lack of help at the fuel dock plus damaging pilings with no protection at the dock. It is like being docked in a nightclub…neon lights on most of the power boats, loud music, loud people. No service upon arrival for such things as access to laundry. Other than the courtesy shuttle into town, there’s not much positive to say. Staff member who organized pool basketball for kids also blind to the taller boys behaving badly against the girls who were younger and shorter, allowing for bullying and aggression. She should have stayed instead of leaving and letting some of the boys run wild over the girls. All in all, not a good experience and we won’t be back.

Marina Response:
We are sorry that we didn't meet your expectations. I did stop by your boat and spoke with someone to let them know that we would be happy to have one of our team members help you on the hill up during the rest of your stay. I hope you take us up on that. We also offered to move you to a quieter spot on the marina. While we can't always accommodate requests, we do hope that folks looking for a quieter spot let us know in advance so that we can do our best to accommodate.
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Great stay! Staff at Marina was awesome:) but pool was cloudy wait staff near pool was not up to par. Food on premises was awful

Marina Response:
We are excited to see that overall you enjoyed your stay and especially the marina team! We have been working with our pool technician this week to address the cloudiness and I'm sorry that this affected your visit. I will also share your feedback with our food & beverage team. We have been having a great summer with the restaurants, but clearly we dropped the ball with your experience. Thank you again for choosing Champlin's!
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Champlin's employee's are exceptional.

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Great room, friendly service both for our hotel rooms and dock slip

Marina Response:
Thank you for choosing Champlin's and the review! We are excited to see how much you enjoyed both the hotel and the marina and especially the service. We can't wait for your next visit!
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The pool was very cloudy. Nobody in my family wanted to swim in it. Nobody else was in the water either. They charge $10.00 a foot to park your boat. This is unacceptable. I have my own pool at home and you can read the date on a quarter in the deep end. I will probably just anchor out next time.

Marina Response:
We are sorry that we missed the mark on your stay. We have been working with our pool technician to get the chemicals properly balanced this week. We hope that you will give us another chance on your next visit.
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Verified

Thank you to the crew there. Great time

Marina Response:
Thank you for staying with us and the review! We are glad to see what a great time you had!
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Great place. Good service

Marina Response:
Thank you for the review and for staying with us! We are excited to see how much you enjoyed the property and our service!
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We have always wanted to stay at Champlins and found them very accommodating. This is a great location and the staff are excellent, and of course the best mudslides on the island! Definitely looking forward to coming back.

Marina Response:
Thank you for the review and for staying with us! We are glad you found us and can't wait to see you again!
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As always we made a stop at Champlain’s for our annual summer vacation and as always since the takeover from TCG it’s a disappointment The pool deck was great; but the water was so murky, I could not see my feet. The dock hand that assisted me was great. However I witnessed several others that were not so much… even had to help one of them free a line from a piling ads the departing boat was in a compromising position. The day prior to my departure, they mentioned another boat would be rafted to me. I asked if it would be helpful if I move as I was planning on leaving the next morning at 6:30-7:00 am. They told be not necessary. Needless to say they had 9 spaces open stern to floating dock and several spaces on the fixed dock. I was willing to move, but instead my departure was delayed (and most of those empty spots remained empty). Arrival was a mess several boats had to circle for over an hour, and this was after 3:45…. So we’ll after check in time. Not to mention how many kids (young and old) miss the arcade. I gave it 3 years to work out the kinks, but after this visit, I’m done. It’s a shame as it’s such a beautiful property. I’d rather go to Payns Dock or the Boat Basin where they do everything they can to welcome boats in and have capable dock hands to help.

Marina Response:
Thank you for staying with us and I am sorry to see that you were disappointed in your stay. Our check-in time is at 4:00pm but we do try to get everyone in earlier when we can. I will share your feedback with the dock team and I am sorry that they didn't get you out earlier. We hope to see you in the future.
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Great Marina, nice upgrades from previous visit and great dock staff. And obviously great Mud Slides :-)

Marina Response:
Thank you for staying with us again and we are excited to see how much you appreciated the upgrades, our dock team and the mudslides! We look forward to your next visit.
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Verified

Great marina and facilities!

Marina Response:
Thank you for staying with us and we can't wait to see you again!
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Dock assistants need training, noise levels on Sunday night Monday morning were unbelievable and police were required to shut down the party. No one responded to this issue from Champlin's staff and most of our nights sleep was lost. Shame on Champlin's.

Marina Response:
I'm so sorry to see that you were affected by noisy neighbors! We do have a manager on call overnight to assist with problems that sometimes arise, but in this particular case the police were called instead of us. We certainly understand that. I've visited the boat in question twice already today and will continue to do so until I can talk to them. We definitely care! Please stop by the Dock Office to get the guest information sheet with the contact information at your convenience. Thank you for staying with us and we hope to see you again!
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Fine marina. Dock hands were professional and helpful. On-sight restaurants and bar with live music, water toys and lots of fancy boats make this an exceptional facility. Walking distance to The Oar! Only problem I encountered was a 1 hr 45 min wait for my slip. C'mon guys, just stagger arrival times to avoid a 2-hr backup.

Marina Response:
Thank you for staying with us and I'm glad to see how much you enjoyed your stay! While check-in is after 4:00pm, we do try our best to get boats in early if possible. We will definitely give some thought as to how we might make that process better. We can't wait to see you again!
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Champlin's has really been hyping their new amenities. They should since the dockage fees have almost doubled since the new owners took over. They have definitely invested in the place and no more rafting up. But operationally, it's inferior to the prior owners. First - their heated pool. I guess technically it's heated by the sun, but I'd say that's pushing it. That pool was not heated - it was chilly. The showers had blue mold running down the walls and haven't been cleaned in a while. Their Sugar Shack was out of over half the ice cream flavors for a day and a half. They do have a lot of people working the grounds and they did a great job with clearing the trash bins. But they only seem to have about 3 dock hands. That's really light with so many boats trying to come in. Also - so many boats had to wait for slips because the boats leaving don't leave by 11am for checkout. We were coming in at 1pm and had to wait for other boaters to vacate their slips. The dock hands indicate that they can't force them to leave. Why not? Checkout's 11am. So if they won't leave, start charging them by the hour. Overall we love Block and Champlin's is a great place. You expect issues, but when you get gouged at $12/ft - expectations rise. At $6 - $8 a foot I'm fine. At $12 - I'm annoyed. lol.

Marina Response:
Thank you for staying with us and I'm happy to see that overall you enjoyed your stay and thank you for the additional feedback. Check-out is at 11:00am and check-in is after 4:00pm. We do try to get boats in earlier in the day if we can, but it's not always possible - but we do try! We will also look at the dock team schedule to see if we can make some adjustments. The swimming pool is definitely heated and is set at 80 degrees. I also wanted to let you know that the blue in the showers is not mold, we do get hard water staining. Our public areas team clean the bathrooms hourly starting at 7:00am and I will follow up with them to see what we can do about that staining. We will continue to work on improving the property and the operations and hope to see you again!
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Verified

great place, great people working there

Marina Response:
Thank you for visiting with us and the extra shout out to our team!
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Although the staff is very friendly and dockhands were helpful, the organization and placement of boats is terrible. We have traveled before to champlains and loved it in the past, but this year they did not consider that our 33 foot boat would not fare well on the outside tip of a T dock. The weather was not good at night both nights we were there and we had 3-5 foot chop in the marina. We banged against the dock both nights and our boat was tipping side to side, even though our wide 13.5 ft beem usually prevents that. Champlains can't control the weather, but given the forecast the size of a boat should determine placemt in the marina. We had a 92 foot yacht next to us, further in the marina protected better. We asked to be more inside when we docked but the dockhand said it couldn't be changed. Additionally the docks (except the main dock) are all covered with moss, and when wet, are very slippery. Our daughter slipps getting off the boat and sprained her ankle due to the slippery green moss/mildew. Lastly, the bathrooms by the pool were disgusting. 4 of the 5 toilets were clogged and there were no attendants.

Marina Response:
I am sorry to see the issues that you had during your recent stay and will be sure to share the feedback with our Marina Manager. I will also touch base with our public areas team as they clean the bathrooms hourly from 7am to 8pm and then another swing through later in the evening. The general feedback on the bathrooms has been much improved this year and again I'm sorry to see that there were recent issues and will get those addressed. I am happy to see that overall you found our team friendly and helpful and hope that you give us another try.
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We enjoyed our stay. We will return again.

Marina Response:
Thank you for joining us this year and we can't wait for your next visit!
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Second year visiting. Great marina with great facilities.

Marina Response:
Thank you for staying with us again this year! We can't wait to see you again next year!
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Excellent, we had the best time at Champlains. The tri state tuna tournament was going on. It was so much fun to see the weigh in.

Marina Response:
Thank you for the review and we were thrilled to host the Tri-State Tournament this year! Glad you enjoyed it too!
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Needed more dock hands. However the ones they had were great kids.

Marina Response:
Thank you for the review and we are happy to see that overall you enjoyed your stay! We are glad to see that you enjoyed meeting our dock team and we will take another look at our scheduling. We look forward to your next visit!
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Not our best stay. We've been coming to Champlins for almost 20 years. We were traveling with new boaters and requested close slips on our reservations requests made several months ago. Not only was the marina not able to accommodate our requests, they had no explanation as to why - just "we can't accommodate." We managed to get a floating dock which we always request and always get but was initially told there was nothing available. It was way in where the water is pretty shallow (and where we saw a boat get stuck!) The staff while very nice are clearly not trained and offered no assistance for our friends while docking extremely close to other very large boats. No one ever came by to ask if we needed anything once we were tied in. Not the way things used to be. Champlins could always accommodate almost any request. Its clear that the direction is towards the large boats, but we even heard lots of complaints from them. I do like the facilities and everything else about Champlins, but again, not our best visit. We may need to rethink next year.

Marina Response:
Thank you for staying with us again and we're sorry we weren't able to get you your preferred dock assignments. Unfortunately, in the "game of Tetris" to get everyone in when we are full, we can't always make the requests happen. But I can assure you, that we do try. We do have a young crew of dock attendants this year and while they've received many compliments, they clearly didn't succeed with you and your friends. We will work hard to address this and share your concerns with them. We hope to see you again next year!
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Verified

The marina retains its honky tonk flavor, but you can sense that there have been some needed investments to improve the facilities. If you are looking for a quiet spot to tie up your boat and get to bed early, this is not your place, but if you enjoy the energy of your fellow boaters, Champlin's remains he best.

Marina Response:
Thank you for the review and for staying with us! Excited to see that you've noticed our upgrades and we are working hard to keep the Block Island vibe a strong part of Champlin's. We can't wait to see you again!
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Verified

Champlin's was Great!

Marina Response:
Thanks for the great review! We can't wait for your next viist!
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We really like the marina. Prices for food and drink are high. The added shuttle ids fantastic

Marina Response:
Thank you for the review! So glad to see how much you like the new shuttle service. We are looking forward to your next visit!
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Verified

Excellent stay the staff was great especially Jen the entertainment director

Marina Response:
Thank you for the review! So glad that you enjoyed meeting Jen and the rest of our team. We can't wait for your next visit!
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Verified

Perfect! Excellent dockhands and nice facilities. Shuttle to town also very practical

Marina Response:
Thank you for the perfect review and for being our guests. It's great to hear the feedback about the new shuttle service! We are looking forward to your next visit.
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As usual, almost everything was great. All facilities clean and staff was very hospitable. My only problem this year was that upon arrival my requested location in the marina was totally ignored and I nearly found my self in a unusable slip. All was made right so I was happy. I requested a specific pier with my March reservation and sent another email two weeks ago with no response to either of my requests so I assumed everything would be as requested.

Marina Response:
Thank you for staying with us and for the review. I'm sorry that we dropped the ball with the email response. While we can't guarantee all requests, we do try to get everyone where they want to be. I wish we could always do so, but sometimes it just doesn't work out. I'm glad they were able to get you better situated and we will work harder on our messaging. We can't wait to see you again!
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Verified

Great marina. Thoroughly enjoyed our time there on the dock

Marina Response:
Thank you for the review and staying with us! Excited to see how much you enjoyed your stay and can't wait to see you again!
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Verified

Great time, Won 2nd place for the Christmas in July. If you ain’t first you’re last, so we’ll be back next year for the 1st place prize

Marina Response:
Thank you for staying with us and for participating in Christmas in July! Congratulations on your second place win and can't wait to see what you come up with for 2024!
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Verified

Fantastic time at a first class marina!

Marina Response:
Thank you for the review! Love to see the guest feedback! We are looking forward to your next visit.
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The entertainment is non existent after 7pm. Our last night, there was NO entertainment on a Friday night! The dock hands while courteous, are not trained properly causing many safety issues. While we expect this gets better, the high rates aren't justified due to the below par resort experience. Finally, there were several people at night near the bar area that did not own boats and did not belong there, high amount of pot smoking and rap music that took away from an optimal stay. No one from management ever came around to get feedback. This is one of our worst stays in 25 years and the most expensive by far! We hope management reads this and acts. Thank you.

Marina Response:
Thank you for staying with us again this year and I'm sorry that we didn't quite meet your expectations on this visit. Overall our music program is all about finding balance for all of our guests and our neighbors. This year's program is live music daily from 4 to 7 and then a DJ on Saturday nights. Thank you for the suggestion to consider adding later nights as well. The Dock Bar is open to the public and we welcome everyone to join us for a mudslide or their favorite beverage! I'm also sorry that you didn't see our management team during your stay. We work hard to connect with guests on a daily basis and I'm sorry that we somehow missed you. I hope you will give us another chance next year.
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Was ok but my wife was not happy about the dock location our dock was going up and down with the tides and line going over our boat ,was not easy for us to get off the boat and in.

Marina Response:
Thank you for the review and I'm glad to see that overall you enjoyed your stay. I'm so sorry that you weren't able to get your preferred docking assignment. We do try our best to get folks situated where they would like to be, but it's not always possible. We look forward to your next visit!
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FREINDLY MARINA - GREAT DOCK HELP - CROWDED BUT FUN! - A TON OF THINGS TO DO ONSITE

Marina Response:
Thank you for the great review and we are excited to see how much you enjoyed your stay! We can't wait to see you again.
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This was our 9th visit to Champlin's and only our third since 2019. We were somewhat disappointed to say the least. Here is a list of what we thought changed for the worse since our last 2019 and prior visits. Poolside bar and restaurant served watery and tasteless drinks. No live music poolside; Kids arcade and bumper boats - Gone Garbage in the dock receptacles overflowing constantly-smelly and unsightly; No significant upgrades to the showers/restrooms; lack of ventilation-workers cleaning/closing bathrooms during peak AM shower times; Only one bartender at tiki bar-long wait times for drinks; Quite frankly, all the talk on the website about the improvements made to the facility are smoke and mirrors. The cost for us to stay was up over $200 more per night since 2019. Would be OK with that if there were actual improvements made. Seemed like a bit of false advertising. All in all, we had a good time during our stay but really feel like things went downhill v. our prior stays at Champlins circa 2006-2010. We are hoping the foregoing items are addressed in the near future!

Marina Response:
Thank you for staying with us and I am sorry to see about the disappointments that you encountered. We have been making a lot of upgrades and changes to the property and have more to come. As we mentioned last year, the bumper boats and the arcade are not planned to be reintroduced. But we did bring back a new playground and renovated the pool area to include a new bar this year. We do have music at the pool, but not live music. The bathrooms at the pool have not been renovated yet. This year's new additions also included new power pedestals at the dock, the introduction of our shuttle service to and from town and an activities team. Our facilities teams work really hard to keep the garbage containers empty and empty them at least three times per day and our housekeeping team cleans the bathrooms hourly. Unfortunately, there are times between service where they do get dirty and we try to get there as quickly as possible. Overall our feedback from guests has been amazing this year and we hope that we can do better for you on your next trip!
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Stay was great. All amenity were great. Landing restaurant was very good and accommodating

Marina Response:
Thank you for the review and I'm so glad to see how much you loved about the property and especially The Landing! We are looking forward to your next visit.
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Verified

Service is terrible for the price.

Marina Response:
I am so sorry to see that we didn't meet your expectations for service! I have asked our Dock Master to give you a call this morning to discuss your concerns in more detail. We hope you will give us another chance.
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Verified

Very busy and exciting dock. Never a dull moment. Only thing is if you’re looking for tranquility, find another place for sure. This place is party town on

Marina Response:
We are so glad to see how much you enjoyed your stay! For folks looking for a quieter experience we do recommend that they request one of the outer docks. We truly have something for everyone! We can't wait to welcome you again!
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All updated! Electric, pool, roads, docks! Just beautiful - and the staff was great! Helped docking tremendously - can't wait to stay again!

Marina Response:
Thank you for the great review and we are excited to see how much you enjoyed all of our property updates and the dock team! We can't wait to see you again!
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Glenn and his crew are great!

Marina Response:
Thank you for the review and excited to see how much you enjoyed meeting the dock team!
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Verified

Always a great time on the Island. Love all the up grades do to the marina

Marina Response:
Thank you for the review! I always love to see how much people enjoy Block Island and especially so when they make Champlin's their home base. It's great to see all the upgrades being so appreciated and enjoyed. We are looking forward to seeing you again!
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Verified

Great place Great staff

Marina Response:
Thank you for the great review! We really appreciate the extra recognition and can't wait to see you again!
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very pleasant helpful and considerate staff I would give them a A+ every day of the week

Marina Response:
Thank you for the A+ review! The extra recognition really means a lot to everyone on the team. We can't wait for your next visit!
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Great time… Glen and crew at the Marina were great!!

Marina Response:
Thank you for the review and so glad to see how much you enjoyed stay and especially meeting Glenn and his team! We can't wait for your next visit.
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Very inexperienced dock staff, Garbage pales full, one employee working with boom box and playing music with explicitives(f bombs). Not the Champlains I remember and definetly not worth the $750 per night .

Marina Response:
We are so sorry that we didn't meet your expectations. Our facilities crews worked really hard to keep the garbage containers emptied over the fourth and it certainly wasn't easy, but the overall feedback from guests was really positive. We are sorry that you were impacted by this during your stay. Truthfully, we are super confused about the "boom box" comment. After seeing your review, I spent time on the docks talking with several of our seasonal marina guests to see if they could shed some light on this so that we could address it immediately, but they haven't seen it happen nor have they seen anyone with a boom box. It appears to have a been a "one off" of poor judgement on whomever it was, but we will certainly be keeping an eye out for it. Again, I am so sorry that these issues impacted your stay and we hope that you will give us another chance!
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Verified

Nice to see they put some capitol into the place.

Marina Response:
Thank you for the review and so happy to see that you loved our recent renovations!
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we have been coming to block island for years and have stayed at champlains hundreds of times without exageration. this was our first time under new ownership. while the prices are much higher than the other marinas on island, the facilities and services have not been upgraded. Dock staff, while all very nice are overmatched and undertrained for their jobs. it is hinted that the Marina doesnt raft anymore, but you may be rafted if you are on any of the floating docks. while no one climbs over your boat you could be tied to another boat for the duration of your stay. Pool area has been upgraded which is great for families. General cleaning (one toilet was clogged for 3 days during our visit), peeling paint (dock office paint is peeling off in sheets) etc. not the world class experience the web site mentions. if they kept the prices comparable to the other marinas i would have no issue but if you are charging a premium price you should deliver a premium product.

Marina Response:
We are sorry to see that we didn't meet your expectations during your recent stay. We have done many upgrades to the property, but know that we still have a ways to go to get Champlin's into perfect condition. This past year's renovations included refurbishing the pool, new electric and water pedestals on the dock, the new playground, some new pilings on the dock as well as an extensive stanpipe fire system on the docks. The bathroom situation you mentioned was unfortunate, but was addressed repeatedly by the facilities team and I am calling in a plumber to see why it keeps reoccurring. I am sorry that it happened! We were certainly stretched to capacity over the holiday and will continue to work hard to make every vacation exceptional!
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Verified

excellent service excellent accommodations

Marina Response:
Thank you for the excellent review! We can't wait to see you again!
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Verified

Slip was not what I thought and certainly not were I asked for. I aborted one day’s stay, leaving on Wednesday morning, not Thursday.

Marina Response:
We are sorry to see that we didn't meet your expectations. We certainly try to accommodate slip requests, but we can't guarantee them and that was certainly the case for a number of guests over this past holiday week. Again, our apologies that we couldn't make your request happen. We hope to welcome you another time!
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Verified

Great slip nice upgrades

Marina Response:
Thank you for the review and excited to see how much you like our upgrades! Can't wait for your next visit!
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Marina was nice. Too many boats rafting and boats at dock too close. Many boat accidents happening. No Wi-Fi. Supposedly been an issue for years. Dock crew helpful. Way to expensive compared to other options.

Marina Response:
Thank you for the review and glad to see that overall you enjoyed your stay and enjoyed meeting the dock team! We do allow boats to raft at the request/agreement of both parties, but in general, we don't raft as a matter of policy. It is definitely full here for the holiday. I am sorry that our wi-fi is down, there is a section of the Sigma Wifi system that has gone down and they are overnighting a piece to us, but we do recognize that is inconvenient and we are sorry about this. We are in the process of planning an overhaul to the system now that the town Broadband is being rolled out. We are looking forward to welcoming you again.
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The Marina and dock hands were very helpful. I took a lovely yoga class on Wednesday Morning. The food was good quality in the Cafe and restaurant. The showers could use an upgrade.

Marina Response:
Thank you for the great review and it's super that you were able to enjoy so much of our property and especially meeting the dock team. Thank you also for the suggestion on the bathrooms, we have been working hard each winter with upgrades and can't wait to include those as well.
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Great marina. Good service. Only complaint were out of control party people on another boat. The marina should have a quiet time after 10:00 pm.

Marina Response:
Thank you for the review and we are glad to see that overall you enjoyed our property! So sorry to hear that other guests were too noisy. We do try to put folks looking for a quiet stay out on the fingers, so please do ask for a quieter location on your next visit. We can't wait to see you again!
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Another great stay @ Champlin's! Dock hands were super helpful - great communication. We will be back!

Marina Response:
Thank you and it was awesome to see how much you enjoyed meeting our new dock team! We can't wait for your next visit!
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Off Soundings weekend 2023: Plentiful and helpful dock staff. Only issue is that somehow we were first plugged in one of the old electrical outlets that did not work. Fortunately we noticed this before going to sleep and switched to one of the new pedestals. Off Soundings weekend 2022: Well organized docking plan. Dock staff plentiful and very helpful when all the boats arrived. Also, a staff member later did a dockline inspection making suggestions so that everyone would be prepared for the tide change. The restrooms were clean, but not all were open. Paper towels ran out in the restroom I used. On-site games and fire pit seating available-a nice amenity. Excellent mudslides. Overall a great stay and I hope to return.

Marina Response:
So excited to see how much you enjoyed your visit this past weekend and your confidence in our dock team. Sorry about the hiccup with the incorrect plugin - we are super excited about our new pedestals. And glad to see that everything was clean during your stay (we will definitely follow up on the paper towels!). We hope to see you again this year!
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The Champlin's staff took care of the Off Soundings fleet with superior service, from handling docklines to serving up breakfast sandwiches. Appreciate the effort.

Marina Response:
Thank you for the review and glad to see that you experienced great service and food! Can't wait to see you again!
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Friendly staff, clean facilities

Marina Response:
Thank you for the great review! We can't wait for your next visit!
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Very helpful and cheerful staff.

Marina Response:
Thank you for the great review and the shoutout to our staff! We are looking forward to your next visit!
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Friendly staff, great location, clean facility and Mudslides

Marina Response:
Thank you for the 5* review! Excited to see how much you enjoyed your stay and can't wait for your next visit!
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While we understand that dozens of sailboats arriving in a short period of time was challenging, it would have gone more smoothly if the Dockmaster had a better understanding of and planned for not only the length and DRAFT of every vessel but also where each would need to place a garboard at a piling. With that said, the very inexperienced dock crew performed well under tremendous pressure!

Marina Response:
Thank you for staying with us and our new dock team did learn a lot this past weekend about having such a big group in! Thank you for your patience and we can't wait to welcome you back again.
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Staff was outstanding, live music on the dock, great atmosphere!

Marina Response:
Thank you for the review and it's exciting to see how much you enjoyed our 2023 team and the live music at Trader's Dock Bar! We can't wait to see you again!
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Staff and shore side facilities are on point. The dock planking is in need of major overhaul. New power pedestal this year were much needed so at least that was addressed.

Marina Response:
Thank you for the review and we are glad to see how much you enjoyed our renovations this winter! There are certainly more in the works for this winter. We can't wait to see you again.
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Great service, Glenn who runs the Marina is the best, helpful, knowledgeable and looking to make your stay the best! The young ladies who run the coffee shop, clothing store and ice cream store are courteous, kind and just generally make you feel welcome , opened early do we could have coffee before we took off for nantucket ! Thank you ! This is the number one spot in block island 🙏

Marina Response:
Thank you so much for the great review! We are excited to have Glenn on our team this year. Glad you got a chance to get coffee before you left and we can't wait to see you on your next visit!
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Great overnight stay...hard to complain about great weather in the shoulder season!

Marina Response:
Thank you for the review and visiting us in the shoulder season. Glad you got a chance to experience some beautiful spring weather and be one of our first marina guests of the season! Can't wait for your next visit.
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We have been going to Champlins for Fourth of July for the last 20 years. Best place in the planet with kids, without kids, friends etc. so many things to go and places to go to have fun! Thanks Champlins for never disappointing! #nosetackle

Marina Response:
Thank you for the review and we are so excited to see how much you and your family and friends enjoy visiting us! We can't wait to see you in 2023!
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Bailey and his team were very helpful. Enjoyed being there for the entire season.

Marina Response:
Thank you for staying with us this summer!
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Dock hands are pros! The facilities are clean, have a great location and offer wonderful Mudslides. If you are coming to Block Island, Champlin's is where you need to stay.

Marina Response:
Thank you so much for staying with us and the great review! We love our dock team too and work hard to keep everything as clean. And we definitely have the best mudslides on the Island! We can't wait to welcome you back again!
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Everything was very nice except the cost was more expensive than other marinas

Marina Response:
Thank you for staying with us and for the review! We are not the cheapest marina on the Island, but we are the only full service marina with a pool and a variety of food & beverage choices and the only marina to guarantee no rafting. Next year we will also have guest laundry and more updates as well. We look forward to welcoming you back again!
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Stayed over Labour Day weekend. Dock staff were nice. But everything else¡ 1. Did not confirm slip for hours until we arrived 2. Slip was broadside against wind and dock is fixed, so many boats hanging at low tide 3. Bathroom literally had sh*t and TP full, at night and through next morning despite us telling staff 4. No hot water in shower 5. Loud disco music played late (some people wouldn’t mind that) Would not recommend for sailboats.

Marina Response:
Thank you for staying with us and I'm sorry for the disappointments that you found during your stay. I'm sorry but we are unsure what you mean by item 1. We do have fixed docks, but our dock team continuously monitors the boats and the docks to make sure that the boats don't get hung up at low tide. We do have someone cleaning the public restrooms from 7am to 8pm and in the morning they start at the showers to get them ready as early as needed. Generally speaking this has worked well this summer, however it is clear that on holiday weekends, we need to extend those hours and we will make that a plan for next season. The Dock Bar does have some fun nights, but if you do want to return and are looking for a quieter experience, please make that request through Dockwa. While we can't always accommodate all requests, we do our best! We hope that you will give us another try and I'm so sorry about the bathroom situation.
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Helpful and friendly dock staff, good location. Stern in floating dock is a little different but works okay if you drop your tender. Wifi is not very good.

Marina Response:
Thank you for staying with us and for the review! The Island currently has very poor internet service available, but we are excited to hear that the long awaited town broadband project is nearly finished. We are all looking forward to having great internet next year on the Island.
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The pool was very dirty and there was no one checking to see if people at the pool were guests, the restaurant was empty but took over 2 hours to get food for 4 people and they failed to make one of the dinners, the electric went out several time, the restrooms by the cafe were out of service and there was no air conditioning in the restrooms by the pool. Management was told of the issues, but did nothing.

Marina Response:
We are very sorry that you were disappointed with your stay. I am unaware of the issues that you mention in any recent time. The pool has truly been beautiful, food service has been quick and with lots of positive feedback and our bathrooms have not been out of service. There have been a few occasions where our generators are switched and the power is off for less than 20 minutes. We try to keep the inconvenience to a minimum. I can only think that perhaps you were here earlier in the season when we were having problems with the pool and some plumbing issues. Those have since been resolved and again I'm very sorry that your stay was affected by them.
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Extremely disappointing. 11pm docks were super quiet. Only one person at the bar. Woke up at 12:30am, Sunday night, someone trying to board my boat. 15 people on the dock, dancing on the tables and throwing chairs. Complete chaos! Have tried to call the Dockmaster three times, left him messages to return the call. Nada. Currently unsafe for boaters. Need security to keep partiers off of yachts. Dangerous.

Marina Response:
We are so sorry that you were disappointed with your stay. We did watch the video cameras from the bar that night and did not see anyone throwing chairs or trying to board your boat. We did see folks dancing though and that the bar closed at 1:00am. We also checked with our bartenders and our night security and unfortunately, they didn't see anything out of the ordinary either. We do try to accommodate requests for slip locations, so if you decide to give us another try, please be sure to request a quieter slip away from the bar area.
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Good staff and mostly enjoyable stay but not worth the price when you can pay half at Payne’s. Laundry machines not working which was a BIG NEGATIVE. Soap machines in mens rooms sometimes working sometimes not, barely any towels at the pool, bathrooms still below average despite change in management. We like the new fire pits and the tent area. We’ve been coming here for 5 yrs in a row and thinking whatever upgrades done recently focused on hotel rooms and not much for the docks. There doesn’t seem to be much value except for the pool but not at twice the price vs the neighbor marinas.

Marina Response:
Thank you for staying with us! We are so glad that you enjoyed the staff and your stay overall. We are disappointed about the laundry machines as well. They were ordered back in January and have recently arrived and are awaiting the plumbers and electricians to get them hooked up. So they will definitely be in operation for next year. We do have a team member dedicated to cleaning all the bathrooms hourly, so I'm sorry that they were below average during your stay. They certainly aren't fancy, but we do pride ourselves on their cleanliness. I will definitely share your feedback with them to remind them how important their job is. We did introduce pool towels this year and underestimated how many we would need and we will plan better for next year! Thank you again for staying with us and for the constructive feedback.
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It’s been 25 years since I got back into boating this was the first place I went back too Champlin’s marina on Block Island it’s tranquility is breathtaking the stay was awesome the staff was outstanding well done. Wayne & Linda Gablinske

Marina Response:
Thank you so much for the review and we are excited to see that we were your first stop! We can't wait to welcome you back again - so glad you got back into boating!
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We love Champlins. The docks are great, the dock hands are super attentive and helpful. Yes, it’s more expensive, but you get what you pay for, no rafting!!! Amenities are awesome and they have the best mudslide in the world. Five stars all day long.

Marina Response:
Thank you for the review and for staying with us! We are glad that you appreciate the lack of rafting and all that we have to offer. We can't wait to welcome you back again!
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We love coming there and always have a great spot and time. This time our spot was a bit more challenging though and not the nicest neighbor. We will be back again though I’m sure. The staff is always the best and accommodating!!

Marina Response:
Thank you for the review and I'm sorry to see that you didn't have a great neighbor. While we can't always accommodate dockage requests, we do our best. So please feel free to ask for a preferred slip location on your next visit. I am glad to see that the team was helpful for you and we look forward to your next visit!
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Facility continues to improve. One major negative is related to the bar. Inebriated young patrons continue to be served until they become loud and obnoxious, screaming obscenities while walking from the marina. Felt unsafe.

Marina Response:
Thank you for staying with us and I'm sorry to see that you were affected by noise from the bar during your stay. I will touch base with our bar and night security teams to remind them how important it is for our guests to feel comfortable! We do have nightly security on property to be sure that folks are behaving with decorum as they leave. I too am disappointed to read that they weren't doing their jobs properly. Again, I'm so sorry that you were affected by unruly guests. We hope you will give us another try and I'm glad to see that you did enjoy the improvements on the property as well!
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This was my first time staying here. Every time I come to Block I would stay at Payne’s marina. I decided to Pay the extra money and stay here instead, thinking it will be much nicer. I was very disappointed to say the least. Food at the breakfast place was not good, the pool was old with tiles falling off it, bathrooms were not cleaned regularly and were disgusting most of the time, the docks were old and almost fell off the floating ones a few times. With the amount of money there charging, almost double Payne’s I will not be coming back.

Marina Response:
We are so sorry to see how disappointed you were with your stay. The next round of major renovations will include the pool. We do have all of the public bathrooms cleaned hourly (the pool area, plaza area and the dock) every day. I'm sorry that they seemed to be dirty when you visited them, but we definitely have someone cleaning them from 7:00am to 8:00pm. While you were disappointed with us, we are happy to see that you enjoy Block Island and will be returning to the Island. We hope you will give us another try in the future.
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Great stay. They staff were amazing. They couldn’t accommodate our electric needs but they allowed us to run our gen.

Marina Response:
Thank you for the review and for staying with us! Our team really appreciates the extra recognition and we can't wait to see you again!
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Wonderful 1st stay at Champlin’s. Beautiful marina, pool and accommodations. Great dock support as well! We look forward to many more trips.

Marina Response:
Thank you for the review! We are excited that we got to introduce you to Champlin's and that you had such a great stay and enjoyed meeting our team. We can't wait to welcome you back again!
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Another good stay at Champlin’s. Very pleasant actually. We got a great slip on the end. Dock hands were helpful and courteous. Facilities were all in very good condition. Has really improved since changing owners.

Marina Response:
Thank you for the 5 stars! We appreciate any and all feedback you may have! We have made a note of the observations on bathrooms and will strive to improve on this for next summer. We have also heard a fair amount of feedback regarding the kids amenities are actively working to improve the variety of these in the coming season. We are pleased to say that the store will be returning next year, and we are working to create better access to bikes, moped and car rentals as well. Thank you for choosing to stay with us, and we hope to see you again next summer!
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Wonderful location - the internet connectivity was a challenge.

Marina Response:
Thank you for the review! We are so glad to see you enjoyed the location and thank you for your patience and understanding about our internet issues. We are doing our best to resolve them! We look forward to your next visit.
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Great, even better this year

Marina Response:
Thank you! We are so glad to see how much you enjoyed your stay this year and can't wait to see you again next year!
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The stay was great. The staff was professional and most helpful

Marina Response:
Thank you for the review and we are glad to see how helpful you found us to be! We can't wait for your next visit.
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The docks are definitely in need of replacement. The staff was not the best at helping to dock and there just aren't enough of them. The grounds are nice, the view from the hill is gorgeous at sunset. The electrical is a problem. Sparks came flying out of one of the units. There is virtually no wifi. Lastly, I like private marinas that do not allow political flags. Trump 2020, really? He lost. Strongs Marina in Mattituck does it right!

Marina Response:
Thank you for your constructive feedback. I am sorry to see that you were disappointed in the dock team and I will share your feedback with our Dock Master. Generally speaking, we receive a lot of compliments on the dock team and I know they will be disappointed to know that they didn't meet your expectations. We did come across some electrical issues last week and had an electrician out within a few days. We are planning on making upgrades to the dock electrical system this winter! We have also been working diligently on the wifi issues we have been experiencing this year. Our provider has told us that there is "unexplainable interference" and we've been trying a number of ways to work around this. We are very thankful for everyone's patience and understanding as there is no easy fix. We hope you will visit us again next year!
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Great Family trip! Quiet and relaxing!

Marina Response:
Thank you for the review! We are so glad to see how much you enjoyed your stay with us and can't wait to welcome you back again!
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We have been boating to Champlin’s Marina since 1996 and it has always been a pleasure to stay at the resort. Although there have been many upgrades since the new owners took over, at the marina and at the resort rooms, which we booked two this year during our marina stay. The marina/resort just gets better and better. The dock staff has always been very friendly and helpful especially Bailey the dock master as well as Olivia & Ally to name a few. Our many thanks to the entire staff that keeps the place running like a well oiled machine. Until next year thank you all. The Laura Ann Guilford, CT

Marina Response:
Thank you for the awesome review! We are glad to see how much you've enjoyed the upgrades and meeting our team. I know that all really appreciate the extra shout out. We can't wait to see you again next year!
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I was at Champlin's from July 28th-31 as part of a Princess rendezvous. The Princess "event" was wonderful but the marina was not. The two bathrooms at the end of the dock ranged from filthy to out of order. The pool was closed half of the time due to poor maintenance. But what really made me mad was the lack of pricing transparency. The posted price on their website for a 55' boat was/is $9/ft weekdays and $10.25/ft weekends. I was charged a lump sum that was over $12/ft. I asked for an itemized bill 4 times and was told they could not provide one. I spoke to the dockmaster and he informed me there is small print on the website that says "base rates are subject to change during holidays, events and peak weekends". The fact that Princess held an event that brought in 34 boats to dock at Champlin's resulted in Champlins raising the dockage rate over 20% and never informing me of the change or providing documentation other than the overall charge through Dockwa. I find this practice unacceptable. Oh, I forgot to mention the Wi-Fi did not work either😩

Marina Response:
We are so sorry about the disappointments during your stay. We did have a pump go out at the dock bar bathrooms and it did create quite a mess. We got the plumbers there as soon as we could the next day and got them cleaned up. We are sorry for the inconvenience of having to use the midship bathrooms during this time. The bathrooms are cleaned hourly but we will make an effort to check them more often. The pool was closed for most of one day as we got the new equipment in so that we could address the color issues. It truly wasn't due to "poor maintenance." We have been struggling with the color and clarity, but the pool has been safe to use and open. During your stay, it was fixed and was beautiful for the Princess Pool Party that was planned. In regards to the pricing and billing, you should have received a confirmation at the time of booking showing your total and your deposit. We double checked and your reservation rate was never changed, it was always the same on your reservation. Dockwa doesn't provide a "daily" breakout on the rates and we are sharing that feedback with them so that they know how unhappy you were with that and how it affected your stay. Our rates are fluid and based on availability at the time at which you book. We aren't able to offer group discounts during our peak season times and this was discussed with Princess Yachts when the arrangements were being made. We are glad to see how much of the Princess Event you did enjoy and we truly loved having all of you here for the weekend!
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the new champlins was great. we enjoyed the marina the way we once did 20 years ago.

Marina Response:
Thank you for the review and we are so glad to see how much you enjoyed all the renovations and efforts we've made! We can't wait to welcome you back again.
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I have been going to Champlin’s for over 20 years, but since the new ownership took over, the marina has had terrible customer service. Last year (the first year of the new ownership) we had many issues, but we figured it was the new company getting used to the operation. This year (mid July 2022) we stayed for 5 days. The pool was green & murky, to the point where you couldn’t see people’s feet in the water. The Wi-Fi, which last year they said will all be fixed, was still not functioning. They attempted to roll out a towel service by the pool, but after the staff putting about 6 towels out, nobody would replenish. I tried to speak with the staff about the issues, they didn’t have any management onsite to speak with & could only recommend calling the phone number. I tried calling, only to leave a message without a return call. Finally, a few weeks after our stay, someone returned my email & admitted to the issues, without any resolution. They basically say it was a learning curve. Why am I paying full price for them to learn? It is sad but I don’t think we will return to Champlin’s. The sentiment of most boaters I spoke with was the same as mine, big disappointment.

Marina Response:
I am very sorry to see of your disappointing stay with us. We definitely had been struggling with the color and clarity of the pool through late July. We brought in a pool technician in addition to Ecolab and they worked diligently to try to rectify the situation. The water was clean and safe to be in, but it certainly wasn't pretty and we are grateful for those guests who still found that they could enjoy the pool. While it is too late for your trip, the situation has now been remedied and the pool is pretty and clear. We have been trying to roll out towel service this year and that also has not gone as smoothly as we have hoped. It is definitely a lesson to be learned and we will be better prepared for next year with more towels. We have a number of managers, myself included, who are on property every day and even available after hours for emergencies. I'm not sure why our staff didn't let us know that you were looking for us and we will reiterate to all of them that we are available and want to help! The wifi was working properly at the beginning of the season and in July suddenly stopped working. In addition to the guest wifi, our administrative wifi was interrupted which meant that our phones did not work properly. We reached out immediately to our provider and they struggled to get the proper equipment to the Island as quickly as we all hoped. With the remoteness of the Island, not all problems can be fixed right away. Again, I'm sorry that you were disappointed with your stay and hope that you will reconsider.
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We are a family who have been docking at Champlins for over 40 years. Our grandchildren are now with us on our annual week at Champlins. The dock master Bailey is just wonderful, ensures we tie up easily on arrival, and at the threat of a storm he came around and secured every boat in the Marina! We do miss the kid friendly amenities that used to be part of the experience, the playground and game room has been removed and there isn't even a kid menu at the pool, and they no longer do drop off laundering of towels and sheets. It is wonderful to be away from the craziness of Old Harbor and enjoy the beautiful views from Champlins, we will be back next year,

Marina Response:
Thank you for coming back each year and we are so glad to see how much you enjoy Bailey and his hard work. We did replace the arcade/indoor video games with a wide variety of family friendly outdoor games and fire pits this year. I hope your family had a chance to enjoy them during your stay. The old playground area was replaced with the new turf & tent area. In addition to special events, we've found this year that a lot of families and guests have really enjoyed having a nice shady area to play and relax. I'm so sorry that you weren't offered the kid menu at the pool! We definitely have one and I've shared your experience with our team. While we no longer offer drop off laundry service, we were hoping to have laundry machines available for guest use this year. They were ordered back in January and there was a "supply chain" issue in getting them. They just came to the Island and we are working diligently to get them properly hooked up. So on your next visit, we will definitely have laundry available. We are glad that you enjoy the property and really appreciate the constructive feed back and can't wait to welcome you back again next year!
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We stayed at their hotel and placed our 33' boat in a slip at their marina. Marina help were terrific, "buyer beware" the marina does not use a private slip method for boats under 40', we were sandwiched between two other 40-48' boats with our access/egress off the stern. No privacy. It was a nerve wracking docking experience and our "cozyness" with our dockmates added to our desire not to sit in the boat and enjoy the boat. I will visit again with a tender and using a mooring, as I have no intention of buying something over 48' to get Champlins attention. Hotel: i'd give it 3 stars, we were in a room with no view and the old wood building is thin walled and we were able to hear all the neighbors above us clomping about until the "wee" hours. NO local News or weather channels availble on our in room tv. Daily room service to clean and restock: let us run oyut of touilet paper and shampoo, but after my trek to the front desk I was given the supplies promptly. Alot of creepy crawly bugs in the room the first night, my wife stayed on bug erradication patrol for a couple of hours and we got enough of them to sleep later that night without nightmares.

Marina Response:
Thank you for staying with and we are sorry to see that you weren't happy with your visit. We appreciate the constructive feed back and will certainly give thought as to how we might do better. I am very sorry that things weren't as good as they should have been and hope you will give us another chance if you decide to dock instead of moor.
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We had a great trip there! It was very clean and well organized. We were traveling with a group of boaters, and they were able to put us all together. As always, the mudslides were amazing. We will definitely be back.

Marina Response:
Thank you for the great review and we are glad that you appreciated all that we have to offer - including our famous and amazing mudslides! We can't wait to welcome you back!
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Docks in decent shape. Dock hands courteous and capable. Facilities lacking..pool dirty..no laundry…barbecue accessibility as carrying your food and needed cooking items uphill can be an issue for some..Miss the good old days at Champlins..understand new mgmt trying to “get it right” but getting rid of the charm and kids fun to become more upscale probably doesn’t cut it with the general family oriented boaters..

Marina Response:
Thank you for staying with us and we are glad that you enjoyed our dock team! We acknowledge that the pool has been a struggle this year, but it is definitely clean and tested daily. It certainly isn't pretty, but it is clean! We did hear the request for laundry facilities and ordered machines for guest laundry back in January and are eagerly awaiting their arrival. We also added a number of family friendly outdoor games and activities this year and have received a lot of great feedback about that. We are sorry that they weren't of interest to your gang. We hope you will give us another try!
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Staff, amenities and location we’re all great. Slip provided was 12 feet too small for the boat which caused challenges on the first day securing the boat to the dock. This was resolved by tying a spring line to the bow of the boat behind us which kept our boat from pounding into the dock , however it made it difficult to use our boat while at Block Island.

Marina Response:
Thank you for staying with us and we are glad to see that overall you enjoyed your visit. While we don't raft boats, we do have some slips at the end of the finger docks that we utilize "overhang" to accommodate boats. We are sorry that you were inconvenienced by this. While we can't guarantee all requests, please be sure to request "not to overhang" on your visit. We can't wait to see you!
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Great stay, first time in Bloc Island and would highly recommend Champlain's Marina

Marina Response:
Thank you for the review and we are glad to be a part of your first trip to Block Island! We hope you become a regular visitor and can't wait to see you again.
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Excellent facilities. Papa Jim and rest of dock hands extremely helpful.

Marina Response:
Thank you for staying with us! We are so glad to see how much you enjoyed the property and meeting Papa Jim and the rest of the dock team!
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Excellent dock staff. Love the changes and improvements too the facilities!! Champlin’s get’s better and better. Papa Jim really helped me out when I arrived. Couldn’t get on and off my boat at the fixed dock. He moved us to a floating dock, and set me up with a needed gang plank. He was very accommodating.

Marina Response:
Thank you for the review and for staying with us! We can't wait to see you again!
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We booked on a Friday for a Saturday night stay (in July). On Saturday we got turned around because my sailboat's auxiliary engine stopped working - stopping us from navigating the channel and potential docking. We sailed home, back to Mystic and used a towing service to return to our slip. I asked for a refund and was told it was not Champlin's Policy....So after a hefty towing fee, the $350, I would have gladly paid for a night's stay, becomes a kick in the teeth. Well done, it would appear you want our (the boaters) money and not our business. Very Bummed. Champlin's can do better.

Marina Response:
We are sorry that you weren't able to join us as you planned. Unfortunately, you did book a non-refundable/non-changeable stay with us. We hope that your troubles with your boat are fixed and that you are able to enjoy the rest of your summer.
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Love how clean and organized the dock is - loads of bins clearly labeled for trash or recycles, bins with lids that can be latched. These bins were never, not once, at risk of overflowing with garbage they were kept clean - this was no matter of how many boats or people were on the pier. Dock Master Baily and his right hand man Mike clearly run a tight ship - no complaints.

Marina Response:
Thank you for the review! And the shout out to our facilities crew - they so often go unnoticed and the work they do is so appreciated. Bailey and Mike also appreciate the extra shout out! We look forward to your next visit.
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Dockhands were excellent, bar and live music were great and we had a wonderful time! My only complaint is the food at the store and the restaurant. Chicken wrap had almost no chicken and we were shortchanged on a few things at the restaurant.

Marina Response:
Thank you for the review and we are glad to see how much you enjoyed the dock team and the dock bar. I am sorry to see your complaint about the food service. I will definitely share your feed back and we will commit to doing better next time! We look forward to your next visit.
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Champlin's Dock had lots of activities and entertainment. There is a restaurant and plenty of places to eat and buy souvenirs. We only stayed one night, but we enjoyed ourselves. The dock where we tied off is a stationary dock, so we had to be mindful of the tides. I checked the lines several times and adjusted them twice before I got a happy medium. One comment is that their prices are quite high, but I did not have to worry about rafting off of another boat as they do not seem to do that anymore at Champlin's. At least they did not do that this weekend.

Marina Response:
Thank you for the review and we are glad to see how much you enjoyed all that we have to offer. We do not offer rafting as an option any more. You can also request a floating dock assignment (we can't guarantee it, but we can always try!). We look forward to your next visit.
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Very capable deckhands. Enjoying the improvements made to the marina.

Marina Response:
Thank you for the review. We are glad to see how much you enjoyed the improvements we've made!
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Had a great time - dock staff was fantastic!!

Marina Response:
Thank you for the review and we are excited to see how much you enjoyed meeting our dock team!
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People are friendly and helpful. love the spot will come back!

Marina Response:
Thank you for the review and we can't wait to welcome you back again!
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Our dock space was great! Dock master, Bailey is friendly and is on it! The cafe has improved but food is just adequate. We miss the live music, especially on holiday weekend. DJ was too loud and I don’t think he contributed to the fun. Unfortunately pool was still green but service and conditions are still improving. Lorraine at front desk was helpful and charming.

Marina Response:
Thank you for staying with us and we are glad to see how much you enjoyed meeting Bailey. We are excited that he is returning for his 7th season. I'm sorry to see about your experience in the cafe last year. We have an new Food & Beverage team this year and can't wait to show you how much we've improved.
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Pool was green, no more laundry mat and docks are shit.

Marina Response:
We are sorry to see that you were disappointed with your visit. We have been struggling with the color of the water in the pool this year, but Ecolab does all our testing and it has been good to swim in. We are definitely still working on it though! We are also working on creating guest access to laundry and the new area in the laundry room is finished and just awaiting the machines that were ordered back in January to arrive. Fingers crossed that they arrive shortly as we know everyone will appreciate the access to laundry.
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Staff was helpful and walked the boat in. Marina was quiet and pristine.

Marina Response:
Thank you for the review and we are glad to see how much you enjoyed your stay!
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Friendly staff, easy to get to, and deep water at slip. A nice cafe that opens early awaits those who are scheduled for an early departure.

Marina Response:
Thank you for the review! We are glad to see how much you enjoyed your stay and can't wait to welcome you back again.
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Good but very expensive.

Marina Response:
We have heard the call for more activities on property and we addressing it. Please stay tuned to see what is in the works!
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Avoid Champlin's if you possibly can! It is noisy at all hours of the night and the bathrooms look like they haven’t been cleaned for over a week. Champlin's put us in Slip SF1 because they knew it was going to be noisy that night and SF1 was supposed to be quiet. But it was still noisy! Imagine watching inebriated boaters stumbling down the dock at 2 am! When do I call 911? I complained about the noise the next morning. I was told I should have called the manager at midnight, then 1:00 am, then 2 am, then 3:00 am and so on. And the inebriated boater at 2 am? Champlin's reports they fish a lot of drunken boaters out of the water in the summer months. But unlike other marinas where we've stayed during this trip, such as Safe Harbor marinas, Champlin's never gave us the numbers to call with problems or in an emergency. For the price Champlin's charges, you'd expect a welcome package with important information about the marina, including the phone number to call with concerns. No welcome package. In fact, bring your own hose if you need to fill your water tank. This is NOT a destination resort! We would advise boaters NOT to use Champlin’s.

Marina Response:
We are so sorry to hear about the noise you encountered during your stay last year. Thank you for the constructive feedback on the need for Guest Services Information. We have taken that suggestion to heart and are busy putting one together for the upcoming season. As the new GM here at Champlin's, I am taking the time to go through all of last year's reviews so that I can see where we need to improve. We hope that you will give us another chance some time in the future.
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I enjoyed my stay. This a resort in the fullest sense of the word. There’s a lot of services offered. However, my stay was in late Sept and I was one of three boats at what is normally a very crowded facility. My beef is that I had to float for 20 minutes before getting help from a dockhand at arrival. No one gave me the shower code. The dock bar played music late into the night, breaking the tranquil fall setting. The good points-easy access to town, a great breakfast at the dock cafe and good WiFi (I was working remotely) outweighed the bad. The price, nearly 900 bucks (15 for 110v a night!) for a 40ft sailboat during off season was hard to swallow. If it weren’t for the WiFi, I would have been swinging on a morning for 50 bucks a night. My choice, so be it.

Marina Response:
Thank you for the review. We are glad to see that overall you enjoyed your stay and all that we have to offer, but are sorry about the delay in getting you into the marina and settled in. We appreciate the constructive feedback so that we can improve! We can't wait to welcome you again.
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Completely ignored upon arrival. Dock hands said they forgot we came in despite being empty . Old and tired docks that are difficult to tie to and get on and off. Find another marina .

Marina Response:
Thank you for taking the time to let us know about your disappointing experience. We are working and planning on dock improvements over the next few year. I am so sorry to see that our dock attendants were not attentive and I've shared your experience with them so they can see how much they impacted your stay. We hope you will give us another chance in the future.
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Great staff and facilities. We had so many boats coming in at the same time and they were unprepared. The dock crew was so calm, polite and helpful. I have the utmost faith next year they will know how to handle it.

Marina Response:
Thank you for the review and for your patience! We are definitely still learning and are glad to be seeing you again this year!
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our stay was awesome! we really enjoyed the marina and especially the mudslides. the facilities were very nice and the shps store was fully stocked and had very good food. The only downside for us was the dock light being too high and too bright making it hard to sleep.

Marina Response:
We are so glad to hear that you enjoyed your stay! Thank you for the feedback and we will do some investigating to see if we can't perhaps find some different light bulbs. Can't wait to welcome you back again this year - the mudslides are waiting!
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Staff was great and facilities were well-maintained.

Marina Response:
Thank you for the review and we can't wait to welcome you back again!
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I was charged for 30amp power and it was not available.

Marina Response:
First and as always - thank you for being our guest here at Champlin's Marina & Resort. Please reach out to our Guest Experience team at [email protected] and we can easily rectify this issue. Thank you.
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We booked this marina because we wanted a more premium experience which we thought would be reflected by its very high price. We found the staff to be extremely inattentive. Several members of our party let the staff know that there was no toilet paper in the men’s bathroom for three days in a row, and it was never taken care of. It became so bad that other guests had begun using paper towels instead of toilet paper and throwing it on the floor creating absolutely disgusting conditions. On the third day, the toilet paper dispenser had been ripped off the wall by what we assumed was another frustrated guest, and it was still laying on the floor, empty of course when we left. These kinds of conditions are absolutely unacceptable, especially given the exorbitant prices Champlin’s charges per foot. We came in with high hopes for the new management and we’re extremely disappointed.

Marina Response:
I am so sorry to read about your experience last summer. As the new GM here at Champlin's for the 2022 season, I am taking the time to read through last year's reviews and horrified by what you describe here. I definitely have a plan in place for the bathrooms to be cleaned regularly throughout the day and this should not happen again. We hope that you will give us another try in the future.
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LOVED IT! First time in Block Island. The Marina is in a great location, has wonderful facilities and a great vibe. Staff is professional and it is fun to be there.

Marina Response:
Thank you! We're glad we could help make your first Block Island experience a positive one. We hope to see you again!
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Extremely helpful in every way.

Marina Response:
Thank you! We're glad you enjoyed your stay and we hope to be helpful again in the future!
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Rowdy, loud, drunken, foul mouthed boat owners and guests with boat girls dressed like prostitutes, really took away from the excellent location, amenities, and service of Champlin's Marina and Resort. The dinghy for the boat across from us had molded rubber female buttock sex toy prominently displayed on the bench seat.

Marina Response:
We are so sorry about the disappointing experience that you had. That is certainly not a regular occurrence here, and we are happy to help in finding a solution. We are always available to assist with any concerns that may arise during your stay, and we hope to see you again. We are confident that we can deliver a better experience in the future.
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staff was very helpful and knowledgeable. marina well maintained. the land facilities are excellent. taxi service is friendly and fast to downtown.

Marina Response:
We're happy to see that you enjoyed your experience with us. We will continue to deliver the level of service that you expect, and we hope to see you again!
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For my first time at Block Island and at Champlin's, I must say that the staff was always there to assist especially when we needed to leave with a few other boats blocking our way, they managed to make the necessary changes and allow me to be on my way and on schedule. Facilities were great although I do not recommend the pizza, although as a Brooklynite, I am somewhat of a perfectionist when it comes to pizza.

Marina Response:
Thank you for the review and we are glad to see how much you enjoyed your stay! There is nothing in the world like a good NY pizza. ;)
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Very helpful dock staff

Marina Response:
Thank you! The dock staff definitely appreciates the extra shout out! Can't wait to welcome you back.
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Great stay, excellent staff!

Marina Response:
Thank you! We can't wait to introduce you to our 2022 team. Some great returning employees and some new faces to introduce you to as well!
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Solid facilities with good staff but in going upscale it's lost some of it's charm. It's not as much fun when you're tied up between 100' plus size boats. The Mary A., coming in at 154', basically privatized a whole finger while blocking the view.

Marina Response:
Thank you for staying with us and we can certainly appreciate not wanting to lose the view. We do try to keep the larger boats towards the end of the fuel dock area. However, some times it just isn't possible. We are sorry about the disappointment and hope that we can find a better spot for you on your next visit.
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Nicely renovated facilities with good all-round facilities snd helpful staff.

Marina Response:
Thank you for staying with us and for the review. We are looking forward to your next visit!
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First time ever boating to BI and was very happy with the marina. Very accommodating and professional. I was however very disappointed in the ice cream shop and snack bar. The guy at the snack bar took my order for a breakfast sandwich and orange juice. Sat there for 30 mins waiting and then he asks if we needed to order. He never put the order in! To add to it he made zero effort to redeem his mistake. The ice cream shop is of course over priced. That’s not my issue because you expect that. What you don’t expect is a stale waffle cone and a cup of frost bitten ice cream. Not to mention the young guy behind the counter not wearing gloves while handling food. So lets fast forward to 2021 vacation. Champlin's under new ownership. We stayed there from the 8th through the 14th. We arrived around 10 am and had a short wait until we could dock. The deck hands were great. we settled in and just like everyone else in this technology driven world we live in we all connected to Champlins WIFI. It worked great and I was happy about that because I still have a business to run from a far this week. Lets fast forward to Tuesday night when all of a sudden no WIFI. it was late so i went to sleep figuring maybe it was a glitch and would be all set by the morning. It was not. I called the office and spoke to someone who said they would check it and get back to me. 24 hours later no call and no WIFI. So i called again and spoke to a young man who claimed he worked in IT at a previous job and asked me to reset my phone. I knew this wasn't the issue because all four of us had done that already. Once we discovered it wasn't our devices the young man in so many words told me the WIFI on the island was sketchy and I most likely had to deal with it. Mind you when I walked from my boat to the middle of the marina the WIFI worked fine. So for the rest of the week we dealt with limited television and no WIFI at the boat. Lets fast forward to Friday night. This is the last night of vacation at Champlin's. We decide to go to the bar by the fuel dock for some entertainment and of course mudslides. My daughter Ashley who is 25 years of age asked me if I wanted drinks for the table and of course I did and gave her my Discover card. Mind you she's been getting drinks here all week long! The male bartender who I bought drinks from all week asked her for an ID. Her ID was back at the boat so she came back to the table and I got up and walked to the bar and ordered the drinks. At this time it was the female bartender who took my order. Well the male bartender VERY sternly asked me if the drinks were for me and my wife and I said they were for me, my wife and my daughter. he then instructed the female bartender not to serve me the third drink until we furnished an ID. I looked at him very politely and said sir she's my daughter and was born in April 1996! He then raised his voice slightly and said "don't I have the right to ask for an ID?" I said of course you do but I'm telling you she's 25!! He then repeaded to the female bartender not to serve the third drink and was giving me such an awful attitude and very dirty looks. I became very upset and yelled at him. he yelled back. It was an awful experience. Now I wont sit here and say he was wrong for asking for my daughters ID! He wasn't but the way he spoke to a patron that spent close to $4,000 to stay there was disgraceful and disrespectful. My daughter went to the boat and got her ID and he inspected it very closely. Never in my life have I been treated this way. Even after this was over he continued to give dirty looks throughout the night. What an awful ending to my stay there. This is not how you treat a customer. Not to mention the patrons at the bar shaking their heads at him and some at me! The woman with that piece of crap sailboat with the "Make America gay again flag" wouldn't stop giving me dirty looks and shaking her head while sitting across the bar watching the whole thing unfold. Making me feel like I was in the wrong. Perhaps I could have handled things a bit differently but there was no need for this bartender to treat and talk to me the way he did.

Marina Response:
I am so sorry to hear about your experience last summer. As the new GM for the 2022 season, I will make it a priority to work with our team to provide better and friendlier service. While we do need to ID guests and that can sometimes be inconvenient for our guests, there is absolutely no reason for the situation to have escalated to this level. I am also sorry that the internet wasn't working properly and our team wasn't able to resolve it or communicate properly about it. I do truly appreciate the opportunity to address your constructive criticism and we hope that you will give us another try in the future.
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Great spot. Convenient. The dock crew is excellent and friendly

Marina Response:
We're pleased that you enjoyed your time with us! Thank you for choosing to stay at Champlins and we hope to see you again this year.
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Easy to get to slip Nice facilities

Marina Response:
Thank you for the positive feedback! We hope to see you again in the future.
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Great dock staff, lots of fund just staying on the dock

Marina Response:
We're glad you had fun! Hopefully we'll see you back again soon! Thank you for staying with us.
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Great stay great weather the dock hands were very helpful !!

Marina Response:
Thank you for the positive feedback! We hope you'll stay with us again soon.
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The new renovations look great and the lack of rafting is a big plus. We have been going to Champlins for more than 20 years. Although the place was quite honestly, a dump, our favorite part of going there was enjoying family meals around the grills. We have celebrated many family occasions there and have fond memories of those times. Sadly, the grills are no longer there and instead have been moved up a steep hill which is very inconvenient and inaccessible, to say nothing of the diesel fumes billowing from the generators next door. In view of the huge price increase, I think they could rethink the decision to move the grills and bring them back where they belong and can be more easily used. Steve Sowa. “ Baby Tooth”

Marina Response:
Thank you for staying with us for so many years! We are glad to see that you are enjoying a number of our changes, but are sorry to see that you are disappointed with the new location for the grills. While the grills will be in the same new location for 2022, we do have more changes and upgrades planned for activities and food & beverage. We hope that you will find these changes be great opportunities to build some new memories and traditions. We can't wait to welcome you back again this year!
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I don’t know what everyone is bellyache-n about? The changes at Champlins Resort and Marina are for the best. The rooms have been redone and are tasteful , comfortable and clean. The Marina improvements are very nice, cafe clean, ice cream store clean, with more improvements to come……..and the staff extremely professional. Arcade-waste of time, money and energy. KUDOS to the new regime!!!

Marina Response:
Thank you for the great review and we are excited to see how much you are enjoying the changes. We are looking forward to seeing you and introducing you to our 2022 team!
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Nice Marina. Clean facilities and nice staff. But the staff have no control over the drunk idiots that party all night on their boats. Music blasting at volume 10 from 5 different boats. Screaming and parting till 1am with absolutely no regard for other Mariners, guests or those with children.

Marina Response:
Thank you for staying with us and we are glad to see that you enjoyed our facilities. I am so sorry to hear about the noise issues you had with less considerate guests. We are brainstorming to see what kind of solutions we can come up with to address this going forward. It certainly is a tricky issue and again we are sorry that your stay was negatively impacted. We hope to welcome you again.
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New ownership has made some upgrades to buildings and electrical services. Staff is much friendlier than previous ownership. No rafting which is a lot less stessfull.

Marina Response:
Thank you for your positive feedback! We're pleased that you enjoyed your stay with us and we hope to see you again.
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Nice facilities, friendly staff. No laundry services! Dockside cafe very slow. You can wait up to an hour for a bacon, egg and cheese. This needs to be more professional for the prices they are asking.

Marina Response:
Thank you for staying with us and for the extra shout out to our staff. We are hoping to reintroduce laundry services this year (but are waiting on equipment and permits - hopefully it will all come together in time for opening for the 2022 season) We also learned a lot last year with the food & beverage service and have plans in place for this coming season to improve the services offered! We are looking forward to showing you how much we've improved.
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Boating activities with staff continues to be good, however the elimination of laundry services, removing the grocery store and the game rooms is not promising for future trips to this marina. Also the distance between the kitchen and the Cafe is ridiculous. The restaurant near pool has been also eliminated. No towels available at pool, and bathrooms needed attention.

Marina Response:
Thank you for your very constructive criticisms and we are definitely taking them to heart for the 2022 season. Plans are currently underway to reintroduce laundry services (although it might not be ready for opening). We are planning on having the Galley House (pool restaurant & bar), the Cafe Boutique and the Sugar Shack open this season. We are also planning on expanding the provisions and sundries at the Boutique so that you can get the items you need more conveniently. As the new GM for the 2022 season, I am committed to making sure that the bathrooms are cleaned much more regularly. We hope to see you again this year!
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Unfortunately we will never return . After nine consecutive years we were very disappointed. Many others agree .

Marina Response:
Nicrover - we too are disappointed that you are disappointed. We do strive to make every guest experience a positive one and would very much like to better understand your experience with us and how we might have made it one you would like to return for. If possible, we would like to arrange a conversation between you and our General Manager. Thank you.
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We have stayed at Champlin’s Marina many many times….it has always been our favorite summer destination. This last visit left us disappointed. We knew that the resort was under new ownership and that renovations had been made. However, it just seemed as though Champlin’s was not yet prepared for the season and if that was stated on their website, we would have at least been given a heads up. They no longer have; a sit down restaurant (which was so convenient and served amazing dishes and drinks), playground, arcade, bikes/paddle board/moped rentals, laundry service, and the new ice cream shop was not yet open. Basically, everything that made the resort fantastic is gone. The positives; the cafe workers are friendly, Bailey the dock hand is on top of everything, the landscaping looks phenomenal, the renovations look clean and modern but still needs attention to many areas. One more thing to add, I had a medical emergency and I received assistance on my boat in a matter of 5 minutes. So thank you very very much for the quick medical attention. We truly hope that Champlin’s takes all of these reviews into consideration, because changes for the better can always be made. Unfortunately, we will not be returning to Champlin’s anytime soon. It’s time to try the other Marinas that Block Island offers.

Marina Response:
Ciabella - thank you for your review and for being our guest here at Champlin's. We are very glad that you enjoyed and were pleased with our team and their efforts and service and can assure you that that standard of service will always be the mainstay of our hospitality approach. We do appreciate your review and will certainly take your concerns into consideration and where possible implementation. As you might have known, we have only just begun our upgrades and changes here at Champlin's and as a consequence will be able to address a number of the amenities you have mentioned as we continue our transition. Our ice cream shop - The Sugar Shack - is now open seven days per week from noon to 8PM. We have now also been able to grow our team enough to reopen our waterfront dining option at the Galley House every weekend from 5:30PM to 9:00PM. We are still working to bring bicycle rentals and passive water sport rentals into our experience this season. Delivery times and team capacity are still affecting both of these this year but we are confident of their inclusion within next season's experience. Laundry service this year has also been affected by delivery and supply times but is part of this winter's renovation plan and a brand new 24-Hour, self-serve laundry facility will be available to our guests next year. As you might have seen, we have added a myriad of children's games and activities on our new event lawn and will continue to add more of these wholesome, family-focused, activities. One of our favorites to come for children is the construction of a small fishing pier in our beautiful fresh water pond which we will stock with fish so kids can fish there and for squid on the docks. We also hope the addition of resort wide WiFi added some access to entertainment for young and old alike on their tablets and mobile devices. Again - we do thank you for being our guest here at Champlin's and would very much like to have you back as our guests again.
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Block Island is a great destination and Champlins is the only marina with a pool. The new owners have made some changes most noticeable are the grounds but I don’t think for the better. The grills were moved from the walkway leading to the docks which is good idea but should have been moved to the grassy area where there are now picnic tables and some lawn games. Placing the grills all the way at the top of the hill makes carrying food, charcoal etc. cumbersome. The pool is always cold and needs re surfacing. Bathrooms are not very clean with mold on those shower curtains that were present;Many were not. internet was still weak as always although electric seems improved. No more rafting which is good. Dock staff were not as experienced in tying boats properly but pleasant. With the new ownership very overpriced and increasing

Marina Response:
Thank you for staying with us in 2021. Last year the guest rooms received a much needed renovation and we did make some changes to the grounds. While we realize that moving the location of the grills was controversial, there were a number of guests who were happy to see them moved away from the Cafe and the Sugar Shack. We have additional plans for the lawn area next to the pool that will include a covered tent area for regular activities for guests as well special events. Upgrades to the pool area are in the plans, but unfortunately not for 2022. However, cleanliness is always important and as the new GM for 2022, I am committed to making sure that there is a clear improvement there. We hope to see you again this year!
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Most of the facility was not open, bathrooms were very dirty, marina is overpriced for what they offer!

Marina Response:
I am so sorry to see about your experience in 2021. We definitely struggled with staffing in 2021 and have a better plan in place for 2022, so we will have a lot more option open on property. There is no excuse for dirty bathrooms and we are committed to providing a better experience this year and hope you will give us another try.
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Nice yard and cafe. Nice access to block island. Excellent docking service on arrival, not so helpful on departure which was difficult. It's only ten minutes but the 8 pm horn honking and music playing is absurdly loud.

Marina Response:
Thank you for staying with us and we are glad to see that overall you enjoyed your stay. Block Island does have a sunset tradition of horn honking each day across the harbor. I have shared your concerns about the dock staff upon departure and we are hoping to learn from last year and provide better service this year. We can't wait to welcome you back!
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Better under new owners but still a noisy parking lot. Please get rid of that brutally annoying Jenga game. Seemed short staffed. Breakfast cafe workers were great. Grounds prettier and well maintained than before.

Marina Response:
We are glad to see that you enjoyed the improvements that were introduced in 2021 and can't wait to welcome you for 2022. There is no denying that we were short staffed last year, but are working diligently to put together a great team for 2022.
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Manage your expectations - this is a loud party Marina. Staff is nice. The boats are jammed in, so be prepared for a modified med tie. Lots and lots of kids in the summer and the pool is really nice.

Marina Response:
Thank you for staying with us in 2021. We did get rid of rafting, so the marina isn't as crowded as it once was. The modified med tie is still required sometimes, but we do our best to avoid it when it's not necessary. We are glad to see you enjoyed the pool and the property and hope that you will visit us again.
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The staff was amazing! The place is changing and looks great! However the price was ridiculously high, especially for docking. Maybe it would make sense if we stayed in the hotel. Also the arcade is gone which was sad for the kids.

Marina Response:
Thank you for staying with us and we are glad to see how much you enjoyed meeting our staff. The dock rates do change based on availability so you will always get the best rates by booking early in the year for your summer adventure. While the arcade is gone, we are excited to be making plans to offer more family friendly activities this summer and can't wait to share them with your family!
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What an improvement! The new owners of Champlain’s clearly knew exactly what was needed. The grounds are immaculate. The smelly dumpsters are gone. There are new picnic tables, chairs overlooking the marina and they moved the grills out of the main dock flow.

Marina Response:
Thank you for staying with us and the five star review! We can't wait to welcome you back again this year.
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Beautiful place however boats are packed in like sardines. They move people around after they are tied up. The restaurant was not open and there is no notice of this when you book or on the website. Marina is well kept. Pool was nice but shower bathrooms should have AC.

Marina Response:
Thanks for staying with us in 2021. We are sorry that you found it to be crowded, but we did stop rafting last year and will continue the no rafting policy going forward. We do our best to not have to move boats once they are tied up, but sometimes there are circumstances that require a move. We are sorry for the inconvenience and do our best to minimize it. We hope to welcome you another time.
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We last visited Champlin's in July 2019. Our review after that trip was "5 Stars - Definitely coming back." Since then Champlin's was bought by new owners. I totally get the limitations of doing a major renovation on an island, but it sure was disappointing that on this visit there was no restaurant, no washer-dryers, just a nice little snack bar for coffee, breakfast and sandwiches. The pool is in urgent need of upgraded filters, and the bathrooms were generally unattended and in need of cleaning. All tolerable as I'm sure will be fixed by next season. The real problem was the courtesy (or lack thereof) of the other boaters. When we last visited, the composition was 1/3 sailboats, 2/3's powerboats. This time around, we were one of two sailboats - all the rest were powerboats. I wasn't sure if this was an organized fleet visit, or a coincidence, but the docks were swarmed with large families. Again tolerable. What was not tolerable was the disco music and loud conversations that prevailed until 2AM both nights we were there. At one point, we considered filing a noise complaint with the local police, but ultimately let it go. Bottom line, next time we visit Block Island, we'll stay on a mooring. Best David and Randy

Marina Response:
Dear David & Randy, Thank you for staying with us last summer and we are sorry to see about your disappointing experience. We will definitely have more food & beverage options this summer and self-laundry service is in the works now. We also know that we need to improve on the status of the bathrooms. I am very sorry that your stay was impacted by less considerate guests. It is truly a difficult dilemma and one that we brainstorming to try to come up with some creative solutions. Even if you choose a mooring, we hope to see you at Champlin's during your next visit to the Island!
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Electric issues and floating dock was very dangerous

Marina Response:
Thank you for staying with us. We had very few electrical issues in 2021 and they were all resolved as timely as possible. And the floating docks are in good shape. We hope that perhaps this is a review from a stay in prior years, but if not, please don't hesitate to reach out to us at [email protected] with more specific details so that we can address any issues prior to the 2022 season.
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Block Island is beautiful and well worth traveling there. However, Champlins was massively disappointing on several levels. 1. They pack boats in way too closely creating at times an unsafe docking environment. 2. We were placed next to the waterfront bar where music is played excessively loud from noon to past 11:00 at night. It was loud enough that we were unable to hear our television inside our boat with the doors shut. The 11:00 curfew was ignored both nights we were there. 3. It is way overpriced. The facility needs serious upgrading - and they charge prices as expensive as first class facilities on Nantucket or other places. There is new ownership and we are hopeful they will make the needed improvements and investments. Until they do, I would go elsewhere.

Marina Response:
Thank you for staying with us in 2021. We are sorry to see that your stay was disappointing. With the move away from rafting we found the marina to be less crowded and easier to navigate than in previous years. The slip locations near the bar area are definitely noisier and we try to accommodate requests for those wanting to be further away from that area when we can. We are working on brainstorming for creative solutions to the noise factor in a marina setting with a dock bar and music as well as other boats enjoyment as well. We are continuing to add amenities to the property and hope that you will give us another try another time.
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Expensive BUT many upgrades, no rafting, great atmosphere, very helpful deckhands, pool and good shops.

Marina Response:
Thank you for your feedback. We hope to have you back during our 2022 season!
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Disappointed. Been staying at Champlins for the better part of 35 years. The family fun (Arcade, bikes, playground, easily accessible grills) are gone. If they want to charge Gurney's prices they should provide Gurney's amenities & service. Pool is the same as the last 20 years, beat up and cold, restaurant closed, a cafe that serves the worst Pizza I've ever eaten and breakfast fare that is no better. Nice that the trash Compactor is out of sight but please empty the ever overflowing trash receptacles! On the positive side, the landscaping improvements do dress the place up and the dock power seemed stable. I'll spend more time in Montauk next trip East!

Marina Response:
Thank you for you constructive feedback. We do plan on having more on-property activities for children and adults in replacement of the playground and arcade. Additionally, we hope to work with Aldo's this year to get a shuttle service for guests that wish rent bikes and mopeds. We hope to see you back during the 2022 season and show you our continued improvements!
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Doc and staff were great, bathroom and showers were horrible, dirty, cold water, no hooks for cloths or towels and no soap or shampoo.

Marina Response:
Thank you for the feedback. We are going to address these issues that came up to ensure the best experience possible. We hope to see during the 2022 season!
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It was disappointing stay compared to 2 years ago when we were there. The bumper boats and arcade are both gone. We were also disappointed in the lack of ventilation in the bathrooms and how slippery the tile floors were. They were also seemed short staffed considering the bar/restaurant by the pool wasn't open during the week and there were a few times toilet paper was super low in the ladies rooms and they weren't exactly the cleanest at some points in the day. The pool looked like the sides had not been scrubbed in years. And we probably would've overlooked all this and not written any review because we had a good time anyway, but the miscommunication when we booked another day, only to be asked to leave because they had screwed up, was very frustrating. I hope they work on all of these complaints because according to the cab drivers, there was not one positive review from anyone staying at the marina!

Marina Response:
Thank you for staying with us in 2021 and we are sorry to hear about your disappointments. The bumper boats and the Arcade are gone, but we are putting together plans now to expand the activities available on the property this coming season. We were definitely short-staffed last year and are putting a lot of energy into getting a full team together for 2022. There is no excuse for a lack of cleanliness in the bathrooms and that is 100% a priority as well. I am sorry about the miscommunication for your additional day and hope that you will give us another chance in the future.
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Been reading the online reviews about the changes and was hesitant. Just got back from a 3 night stay and loved it. Great dock staff. Love no rafting. Improvements starting to take shape. Look forward to continued improvements. We will be back.

Marina Response:
We're glad you enjoyed your stay with us! We are working every day to continually improve the resort, and are confident future visits will exceed your expectations. We hope to see you back again this year!
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great facility. very clean. dock staff very professional

Marina Response:
Thank you for your kind words! Hopefully we'll see you again next year!
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We had high hopes with the change in ownership; however, sadly they fell short. They removed all kid friendly activities that made it family oriented. They made grounds more attractive but, not functional moving grills to a location that is not easy to access carting food. The restaurant and snack bar were closed and the cafe had very limited options. The pool is still not heated and the cement around pool needs resurfacing. All in all very disappointing.

Marina Response:
Thank you for your constructive feedback. We do plan on incorporating more on-property activities for not only children to experience but adults as well. We hope to host you again in the 2022 season and show you our improvements.
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Marina staff/ dock hands were excellent

Marina Response:
Thank you! We hope you'll be back again next year!
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First time at Champlin’s and we were pleasantly surprised. Staff was great getting us in and set up. Looks like they have invested a good amount in the property and docks. Best mudslide on the island as well. We will be back.

Marina Response:
Thank you! We promise, even with all the improvements and upgrades we're making, we will never change our mudslides! We can't wait to see you again next summer.
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Champlin's seems to be the premier marina in New Harbor on Block Island. The rates are highest, but the facilities are very good, and a slip was available on 2 weeks notice for a Sunday night & Monday night in July. Dock staff was friendly and helpful. There is a well-kept swimming pool (lots of kids) and a bar and restaurant adjacent, although the restaurant was closed during our visit for lack of staff. Closer to the docks they have a carry-out "cafe" with hot pizza, boxed sandwiches & salads, beer, etc. and a bar overlooking the harbor on the second story over the dockmaster's office at the outer end of the central pier. We were told that the marina has recently been bought by new owners who have invested a substantial amount to improve it. We did not use the showers, but the bathroom's were clean. By comparison with Newport (as a reference point), Block Island is less intensively thronged with visitors, but the downtown area is full of pedestrians and the roads are full of bicycles. Car, moped and bile rentals are readily available, the coast is scenic from roads as well as from the water, and there are plenty of restaurants. (This was our first time there.)

Marina Response:
Thank you for the positive review and feedback! We hope to see you back during the 2022 season!
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Great marina a little change but not going to stop me from going every year. Some times change is good. Can't wait to go back again soon.

Marina Response:
We are pleased that you enjoyed your stay with us! We will continue to improve the marina and hope to see you again next year.
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My friends and I have stayed several times at Champlin's over the years with always a great experience. Unfortunately it looks like we will be heading to one of the other marinas in Block Island. I have a 29 foot and my friends boats are 25 and 26 feet. With the new owners it is a 35 foot minimum charge each night at $9 a ft plus electric. This is a big increase per foot over the previous years. It seams like they only want the larger boats as customers which is a shame because I really have enjoyed my stays there. I wish the new owners much success.

Marina Response:
Thank you for you feedback. You are correct in that we have a 35' minimum. In addition, our rates do fluctuate with our occupancy so booking early will guarantee the best possible rate. We hope to see you and your friends back on property for the 2022 season!
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A lot of changes some good some bad, way overpriced for dockage

Marina Response:
Thank you for taking the time to write us a review and we hope to see you back during the 2022 season!
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Like the way new owners have cleaned the place up. Bathrooms could use an upgrage. Dock hands where great when docking. Had a great time but very expensive.

Marina Response:
Thank you for taking the time to write us a review and we hope to see you again during the 2022 season!
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We were there for 6 hours they charged me 420 dollars (28’) didn’t give me any water or shore power and told me to leave before sunrise

Marina Response:
We are sorry that you did not have the best experience during your stay with us. We do have 35' minimum which is likely why you got that rate that you did. We hope that you give us another opportunity to show you the level of hospitality that we strive for.
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The property improvements made a difference. The grounds were very clean and cleaning crews continually paced up and down the dock to maintain the cleanliness. Had a great time at champlains. Always such a fun atmosphere. Enjoyed a mudslide!!

Marina Response:
We appreciate your kind words! Thank you for staying with us - we hope to see you again next year.
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Been staying at Chaplin's for the past 20 years.....Most of the tome had a wonderful experience.... This year under new management many things have changed for the worst.... Good news first new owners cleaned the place up and eliminated rafting... However bad news...Champlin's is no longer a family place... Restaurant was closed, playground swing set gone, no ice cream, play room gone, new dock personally poorly trained hard to find anyone in charge on the docks, no electric upgrade for larger yacht.....Our yacht 93' Viking had to run generator the entire week... Very disappointed....Now looking for other dockage alternative for next year...Will not be back this year...

Marina Response:
I am so sorry to see your review. As the new GM for Champlin's for the 2022 season, I have been going through the reviews from last year so that I can see where we succeeded and where we need to improve. The Sugar Shack is going to be open this year and we are planning on introducing a number of outdoor games and activities. We are excited to let folks know that Bailey will be returning for his seventh season on the docks and a number of the dock attendants will be returning and now have more experience under their belts. Unfortunately, we do not have 100amp service yet, but it is on our radar for future renovations. We hope you will reconsider and give us another chance some time in the future.
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Such a nice place to stay on your own boat. Calm, nice environment. Cafe and bar are great! Highly recommend

Marina Response:
Thank you for your kind review. We hope you'll come back to see us again!
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Great stay at Champlain’s. Electric is upgraded and they arent rafting. Dockmaster and staff are very accommodating.

Marina Response:
Thank you for the positive review and feedback. We hope to see during the 2022 season!
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No restaurant only pizza and light breakfast Pool needs to be heated and the bar was closed Short staff on site Marina dock hands very helpful

Marina Response:
Thank you for your constructive feedback! We are going to do our best to make necessary improvements so that your next experience here at Champlins is better than the last.
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Horrible place. Zero help docking no activities completely over priced. The faculty isn’t cared for. Pool is gross

Marina Response:
First off, thank you for staying here with us here at Champlins. We appreciate your constructive feedback and will do our best to address the issues that you had.
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Very attentive staff during the severe weather.

Marina Response:
Thank you for your positive feedback! We're sorry that the weather put a damper on your visit. We know boating is unpredictable, and we will always do our utmost to ensure the safety of our guests. We hope to see you again next summer (hopefully without the poor weather!)
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We visited Champlin’s recently and we were very pleasantly surprised at how great this place has become. I guess there’s new ownership and they hired wonderful, helpful and friendly staff. Bailey in particular!!! We will definitely return soon!

Marina Response:
Thank you for the positive review! We hope to see you during the 2022 season!
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We had a 5 night stay through the 4th of July weekend. Marina upgrades were great and the new no rafting policy was a nice change. No one jumping on and off your boat in the middle of the night. Dock attendants were always 5 star and continue to be. Unfortunately they are dealing with staffing shortages like everyone else. Restaurant and ice cream parlor were not open and the new upstairs bar was also without staff to operate. Same time next year I'm sure it will be top notch and 5 stars.

Marina Response:
Thank you for the positive review. We are hopeful to resolve staffing shortage this year and can't wait to welcome you back for the 2022 season!
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My wife and I have gone to Champlain's at least once a season for the past five years or so. This year they are under new management, and rates increased a bit, however, they have done wonderful improvements to property, including updates to the bathrooms decking, an all new expanded Cafe and much more. The dockhands are great, always there to assist with anything you may need.

Marina Response:
Thank you for the positive review! We hope to see you back during the 2022 season!
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My stay was from June 28-30. Weather was perfect. Dock hands very helpful w fuel and docking. However my dockhand after helping w docking, moved my e bike from my boat to the dock. Within a minute my wife’s $3500 e bike was blown over into the salt water and rendered unfunctional. This changed our plans for our stay on the island. my florida and Ny bike dealers said the bike was toast. I would like to see a shower for boaters closer to the docks, possibly near the dock bathrooms and also a way of unlocking the pool gate closest to the water from inside.

Marina Response:
Thank you for staying here with us here at Champlins. We appreciate your constructive feedback and will do our best to address the issues that you had.
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We stayed at Champlin's for Block Island Race Week and were really impressed with the positive, friendly and helpful attitude of the entire staff. Clean restrooms, pretty flowers, and a fresh coat of paint goes a long way. Wow! What a nice change. We'll be back.

Marina Response:
We appreciate your recognition of our improvements! We look forward to seeing you during the 2022 season.
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It was ok. Charge alot for a slip, but most things closed including restaurant and laundry. Pool dirty. Awful communication, they rarely answer phone. Nobody knows what’s going on.

Marina Response:
First off, thank you for staying with us here at Champlins. We are striving to address the issues that you have stayed and hope to see you back for the 2022 season!
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Great "vacation" spot; lots of showers and clean bathrooms. Large pool and beach on premises. Restaurant and bar, fuel, pumpout, ice all convenient. The staff was outstanding. Site is large with lots of amenities. Some were still opening such as the coffee shop and ice cream hut. Taxis await to take you into town or to the bluffs and lighthouse. Even though we were there on "Race Weekend", the service was great. Highly recommend if you are looking for a fun, "all-inclusive" feel.

Marina Response:
We are glad to hear that you enjoyed your stay at Champlins and was able to experience some of the attractions that Block Island has to offer! We hope to see you again during the 2022 season.
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Great people and very accommodating

Marina Response:
We do our best to accommodate every guests needs and wants! We hope to see you back during the 2022 season.
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Dock help is the best!

Marina Response:
Thank you! Hope to see you back during the 2022 season.
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Stayed at the new and improved Champlin’s. Appreciate the amount of clean up they have done to the property, no more dreaded rafting, polite, knowledgeable and super helpful dock hands! Most important you can still get the famous mudslides, but you will do so on a cleaned up dock, new tables and chairs. It is pricey than it used to be, but you can justify with all the improvements. Keep up the great work Champlin’s!!!

Marina Response:
Thank you for the kind words regarding our improvements and hope the no-rafting policy gave you a better experience during your stay. We look forward to seeing you back in the 2022 season!
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Great Marina! Massive renovations and improvements almost complete. Staff were helpful and kind. Don’t miss the “world famous” mudslides at the dockside bar.

Marina Response:
Thank you for staying with us and writing the positive review. We look forward to seeing you back at Champlins with a mudslide in your hand!
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The marina looks great, not everything is open yet but close. The dockmaster, Bailey, did a great job communicating with me and was very accommodating. The new no rafting policy and dockage fee will certainly change the experience at Champlin's. We look forward to returning.

Marina Response:
Thank you staying with us and leaving a positive review. We look forward to seeing you back in the 2022 season!
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Champlins property is so clean and beautifully decorated with lovely flower pots. I really enjoyed my breakfast at the Galley House- the avocado toast w/scrambled was delicious and the view was incredible. The staff were very friendly and attentive. I look forward to my next visit in July!

Marina Response:
Thank you for the review & we are so glad to see how much you enjoyed your breakfast at the Galley House. We can't wait to see you again!
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Great trip. They’re definitely making tons of improvements to the property. Still getting up and going, but staff was very informative and supportive. Looking forward to out 2 other trips this season.

Marina Response:
Thank you for the review and we can't wait to see you again this year!
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arrived at the marina sept4,2020, labor day weekend , as we had a reservation for a 3 night stay. On our arrival at 3 pm we found the marina to be severely overbooked, large boats rafted 3 abreast . i was directed to my slip by the dock staff which did not have enough water for my 42’ boat, causing damage to my props.i was assured by the dock master that his insurance would compensate me for the damage. now 3 months later and i have received no compensation from the marina or their insurance

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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The attitude here is 10-fold better than Payne's. More amenities and much better service. We were there 2 weeks ago. Showers were cold so they gave us a room to use the shower. They made an effort for all our needs. Their amenities were all open despite very few boats during this fall week. Enjoyable stay!

Marina Response:
We really appreciate such kind feedback! Hopefully we will see you again next summer.
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We were not warned that the showers would be cold!

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Never Again Have stayed here several times before and wouldn’t plan on ever coming back. Rude dock master, Fixed Docks, Cold Showers and it’s loud. Better off in the harbor on the hook.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Big mistake going there on holiday weekend...boats rafted up 3 deep, parties until 3am, no face masks. A total zoo for $350/night. What a deal!!!

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Staff were great help tying up. WiFi didn't work at all. Restaurant was great. Try the dock.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Not at floating dock. Very difficult to get off boat unless walking on other persons boats.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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This was our first time at Block Island. We were looking forward to a great experience, however practically from the beginning our mood soured very much to the point of being very upset with several things: 1. The marina was overcrowded with boats, where they were stacking us two to three boats deep and three boats wide and these were not small boats. Most boats were 50ft+. It felt like everyone were on top of each other.... 2. We stayed at the marina for three nights (Friday to Monday), but it was impossible to leave the dock by boat and go for a swim in the bay area. 3. Dock crew was very experienced and quick, but unceremonious and never bothered to ask permission to board the boat during the docking or when they were tying other boats to ours (stacking us three wide). 4. The close proximity of the neighboring boats at times was uncomfortable. 5. Although our Dockwa reservations was correct in the Dockwa system, upon checking in at the office, I discovered that they had our reservation screwed up in their system. The person at check in was border line rude saying that my reservations were only for two nights instead of three and my pricing was way higher in their system. Only after insisting to see the manager, whom I had to wait for to come from another office at the other side of the marina, this problem was resolved according to my original Dockwa reservation. 6. There were no welcome packets given to us with the information about the marina and its amenities. 7. WIFI was not powerful enough to reach our boat, although we were only fifty feet away from the dock office. In summary, this was a very frustration experience, which will keep us away from Champlin's for any foreseeable future.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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NICE MARINA,,,GOOD HELP

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We loved our stay at Champlin's. The Dock help was wonderful - very experienced and helpful. The only suggestion I have is the shower room could be cleaner. I noticed dirt and trash 2 days in a row in the same place.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Always one of our favorites. Sock hands are amazing. BI Oyster Bar on premises has outstanding food!

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Great spot!!! Staff was excellent clean facilities

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The dock crew is very friendly and accommodating.

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I wish the Governor of RI would visit this place. No social distancing, no masks being used by the staff and guest, and bathrooms were discussing. We originally were planning to stay two days but got the heck out of there after one. Stay away!

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Great stay. Dirty bathrooms. Other than that everything was great!

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Place was great. Dock hands great.

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It’s a very nice Marina and the employees were great. My only complaint was there was no music whatsoever. I understand the whole COVID thing, however, people are still paying premium rates and it didn’t have the vacation vibe that we all pay for. A guy/girl with a guitar or even some background music by the pool or by the tables would have added a lot to the experience.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Great dock master and dock hands! Tons of fun! Will be back next year!

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We have been coming to Champlin's for 18 years with our family and friends on our boat. We enjoy and love Champlin's and Block Island. Professional, knowledgeable and courteous staff and the best Mud Slides on the Island!!

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Our location at the marina was fantastic. We rafted with our friends which was previously planned and Champlains was able to accommodate. Marina staff are professional and all wearing masks. Block Island Oyster Bar served an excellent dinner and of course the bar on the dock has the best mudslide on the island.

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This was my first time in Block Island and Champlins was the perfect spot. Our 2 day stay was absolutely perfect from even before we arrived. I read a lot of reviews of Champlins and was actually hesitant because of some negative reviews out there. I felt I had to submit this just to counter all of that nonsense. The communication in advance of our stay and all the way up to the dock was outstanding. The dock staff was incredibly helpful and friendly. We came in during some rough weather and they made sure our approach and tie up was flawless. The marina is in a nice quiet spot and just a short ride or walk to town. Bike rentals right on property cabs available in minutes any time of day. I can’t recommend Champlins enough.

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Despite limited staff due to Covid the facilities were maintained well and kept clean. Staff was helpful and courteous. Block is definitely open for business with minor inconvenience regarding store and restaurant capacity rules. But other than that Block was the same - beautiful and relaxing as ever.

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We love this marina. The dock crew is the best. The bathrooms and showers were disgusting. Especially during a pandemic. We were surprised they were not satanized or cleaned at all.

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Champlins is always a great place for relaxing with friends and having a good time. They have everything you need on site. They need to work on keeping the bathrooms and showers cleaner.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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The dock hands were AMAZING! fit my 40'er into a space like a glove and same on the way out. I never thought they could get me out. VERY well taken care of in that respect. Con: When I arrived and was put into the slip there was no welcoming, information, direction on amenities etc. I had never been there and was surprised with the cost of the dockage compared to others in the area that there wouldn't be more of a "service oriented" type of welcoming. The place was great but I had to figure out everything on my own with no direction on anything. Would be a nice addition for this higher end location.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Been staying here for years, and still very happy with the marina. Great staff, and awesome mudslides!

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All staff members and dock hands were extremely courteous, responsive and professional. Pool was clean and warm! Breakfast sandwiches and bakery area are also very good.

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Great location, mudslides (best on the island!) and facilities (very spacious and clean). Food & drink is good & convenient, though pricey. The yogurt parfait would be even better if the granola was on the side vs on the yogurt & soggy. Dockhands could use more training in customer service and boatmanship. It seemed most were not adept at managing lines - especially when assistance is appreciated (smaller boats without bow thrusters or uncooperative winds or new captains). The number of dockhands greeting incoming boats was also very inconsistent. Often the boaters were assisting one another though that also seemed frowned upon by the staff.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Always excellent. First time we got one of the floating docks. Was good to arrive early and leave a little later than others!

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We,had an amazing time. Great weather and fabulous staff. Thank you

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The marina was very overcrowded we were tied up four boats deep so we had to climb over 3 boats to get to the dock, total fire hazard.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Dock staff is amazing!!

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Enjoyed our stay. Marina seemed close to 1/2 capacity. Management did a good job providing a clean safe enviornment.

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great! helpful staff, much better then anticipated with the corona virus to worry about they did a great job with social distancing and all . Very enjoyable stay! but then my family and I always enjoy ourselves at Champlins! Its the first thing that comes to my mind when I think of Block, and lets not forget there mudslides ,best on the East coast.....

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We have been going every Labor Day Weekend and enjoy participating in the Christmas decorating contest. Even took 4th place this year. Everything you need is at the marina...food concession and bakery, gaming arcade, laundry, movie theatre, pool, bathrooms and showers, bar at end of dock, bike rentals. Dock employees are very knowledgeable and assisted all with dockage.

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Great stay. We went and watched the Maiden movie at the on-site movie theatre. Visit was too short. Will be back.

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Love staying at Champlins the staff is awesome best dock hands around

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Great spot and professional staff

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Mostly marred by a few issues around times the showers being open until (6:00pm, which is entirely too early to have a full day at the beach and try to get back in time to clean up), and poor placement of vessel. The biggest reason for the 2 stars was because the manager of the property, Randy, was rude, dismissive and overly apathetic to any customer requests or complaints. he actually called one of our issues 'trivial.'

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Always a Great time at Champlin's Marina!!!!

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Great fun. Helpful staff.

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Always a great time! Disappointed that we were forgotten 3 times in the lineup for a dock (1.2 hours).

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Always a great time. Incredible staff!

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Champlin’s is always Champlin’s. It’s quite annoying when they unplug your electric to slide the boat over and $25 a night for a 30 amp and $50 for 50 amp is crazy

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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I wasn't very happy with the marina. The dock hands were good. But the place was dirty. Trash cans overflowing. Pool was dirty. They closed the bar and restaurant for a group that was there. They rafted us 3 wide. My wife fell trying to cross swim platforms. we are 60 and its not always easy.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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My stay was better than I thought it would be. Could not get power at my location and needed to run the engine several times to charge batteries. Dock hands could be better trained - they are dealing with expensive boats. Rest rooms & showers were much better maintained than what I remember in the past.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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I waited several days to write the review to be fair. We would never stay at this place again. It is clear safety of boats and personal is not a priority to the owners. Boasts tacked 2 to 3 deep with no access in or out of the marina creeks. The lack of trained personal is clear and evident. I give it 1 star due to the location only!

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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The deck crew were very helpful. Need to have the shows and large bathrooms open 24/7

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Great place for kids and adults. Stayed for a week - Block Island is awesome!

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Fun time. Lots of action on the docks. Can be loud late into the night if your docked on the inside parts. Great facilities

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Great time was had at Champlins. Staff was knowledgeable and helpful. Grounds were clean and neat.

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Really nice place to go visit

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We spent two nights at Champlains this week. The staff members were friendly and helpful, the pool was dirty, the docks were decent, the surrounding area is beautiful. On our first night they put us on the outside end of the farthest dock towards the inside of the harbor. We went to bed around midnight and at 1am my wife woke up startled saying that someone was on our boat and that she heard footsteps on deck. My first assumption was that she was crazy but after a few minutes she convinced me to go on deck and have a look around. Nothing appeared out of the ordinary so I went back to bed. A half hour later she heard the same noises again. Regretfully I stayed below deck this time and went to sleep. The next morning we awoke to our coolers being robbed. Our boat and the boat next to us. They took water, alcohol, Gatorade, and $1,000 worth of yeti coolers and fishing lures. The manager that morning was somewhat helpful in calling the police for us. They refused to show us the surveillance camera footage but claim they gave it to police. They told us conflicting stories once that they had footage of another patron leaving the bar and stealing our stuff, bringing it back to his boat, and then a story of teenage pirates coming in on paddle boards and robbing us. Later that day I went back to the office and found a short and stumpy dismissive and arrogant grumpy little elf of a man in the place of the manager. I later found out this little guy was actually the owner!!!! I simply asked him if they had anymore information on the robbery and he immediately got a rude tone and asked me if he looked like the police. I told him there was no need to be nasty and that I was only asking because the manager had told us that there were other cameras that he wanted to have the camera guy check for more evidence. He told me to call the cops if I wanted more information. The whole thing felt shady, as if he was protecting someone. Maybe it was his employees that robbed us who knows. Anyway at no point did we ever get any sort of apology, no offer to move us to a more secure location even though the place was empty the next morning. No offer of any sort of compensation whatsoever. The lack of concern, lack of apology, and the attitude and complete lack of customer service by the OWNER made this experience horrible. The last day I felt obligated to let others know of what happened so that they could secure their belongings and not have the same experience. The cocky SOB of an owner came out and asked me if I wanted to borrow a megaphone to tell people. Do yourself a favor and stay at any other marina other than Champlains. Right next door is Payne’s and it looks like a great spot. We will be staying there our next trip to Block. Again ****BEWARE AND BE WARNED—— STAY AWAY FROM CHAMPLAINS****

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Nice location , however I had a reservation for two nights . I entered the marina around 1:00 pm requesting my slip assignment and is dumbfounded when the Dockmaster advised me to stern in perpendicular to the tee head between 160 footer and a high speed ferry . Are you shitting me???? Ok so we tied off to the dock and to the 160 foot charter yacht . A few hours after we set all our lines and dock side water and electric we have to now we tie parallel to the tee head . Adjusting again . Ok after a long day we are settled . The next morning we leave for a few hours and the dock hands untie everything and move our boat with zero notification down to the are the 160 footer was near. No phone call no notice . Make a reservation and be treated like they don’t care .

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Always a great time...something to do for everyone

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Sorry to report, the resort overbooked the marina. We had reserved a four night stay ,but had to leave after the first night . They reefed us out as the fourth boat from dock, with boats of 15 ft beams. So, no power, no water and had to crawl over the bows of the other three boats to get on dock. The dock master and staff had great attitude and understanding of the situation . If we were in our twenties to early forties ,probably could have managed ,but in mid sixties not so manageable. I’m sure any other weekend the ,stay would have been just fine. Beautiful area. I do worry about the possibility of a fire , that could be disastrous.

Marina Response:
As of December 2020, we had the honor of becoming the new owners of Champlin's Marina & Resort. We are excited about the opportunity to revitalize and re-approach how we welcome and host you at this one-of-a-kind destination. Our new management team comes to Block Island with decades of hospitality experience, ensuring our guests and superior customer service are always top of mind. We invite you to join us again this summer to experience and explore the multitude of changes, upgrades, and renovations since the previous ownership. From 5-star service to fully-renovated guest rooms, new marina slip configurations, Pier 76 Dock Bar, Galley House Restaurant, and more, your ultimate vacation getaway awaits!
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Location and amenities are great! Dock staff is second to none... We will return! TY for a great holiday stay

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2015 Boater's Choice Award Winner as Voted by Members and Visitors of Marinas.com

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