Great location, mudslides (best on the island!) and facilities (very spacious and clean).
Food & drink is good & convenient, though pricey. The yogurt parfait would be even better if the granola was on the side vs on the yogurt & soggy.
Dockhands could use more training in customer service and boatmanship. It seemed most were not adept at managing lines - especially when assistance is appreciated (smaller boats without bow thrusters or uncooperative winds or new captains). The number of dockhands greeting incoming boats was also very inconsistent. Often the boaters were assisting one another though that also seemed frowned upon by the staff.