Edwin is great and very helpful. Cleats would be a good addition as piling ties on smaller boats is a PITA, but the facility is great none the less.
The Marina is great have spent time there before. However this stay had some issues and could have been better. I reserved Thursday night which was Thanksgiving. I received several confirmation emails of my reservation and my stay, the last one the morning of. It said nothing about the hours of operation being different than normal and said to call CH 16 VHF upon arrival. We got in around 4:45 which was 15 minutes before closing according to the published time. Coming in I called the phone number of the dockmaster several times with no answer and then called CH16 as instructed. I got no reply. I went to the fuel dock and a man came out in a few minutes and asked if I was staying. I told him I was and that I had called channel 16 and got no reply. He barked at me that the marina closed at noon and he was nice enough to wait around for me. I explained to him that if Dockwa is going to take reservations for a Holiday and the Marina is not going by published hours it would be helpful if that was made clear. He did not like that I said that and obviously was annoyed I said it. So the main issue is, I understand if the Marina is going to have different hours for a holiday so their employees can have time off. But if that is the case and they want to use Dockwa for their booking, they need to coordinate so that the customer knows what is going on. In addition, my reservation asked for any other requests and I listed that I wanted a slip that was quiet and low light. They put me right against the dock next to the restaurant that had bright lights all night and employees and patrons making noise and glaring right down into our boat. The transient slips seemed basically empty but after the treatment when we got in I decided just to accept what we were given. Otherwise we love Burnt Store.