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We reserved a transient slip online for seven days starting Sunday afternoon. We received a confirmation email but no other information such as slip number. I did speak with them by phone before making our reservation about needing to purchase gas, slip sizes, and other accommodations. I was informed they had started their off season hours of only being open Friday/Saturday/Sunday. Everything should have been fine for our arrival but unfortunately they closed early on Sunday due to Green Bay playing football. I couldn’t purchase gas and we didn’t know which slip to use. We tried calling the office number posted on the door, emailing our prior contact person but nothing. This Marina is owned and located within a State Park so we called the Park Office who gave us another phone number to try. No luck.
On Monday we went ahead and unloaded the boat and found a empty slip to use and ended up purchasing gas from another marina across the lake that we heard about. We did finally receive a phone call and they explained why they closed early
(football game) and they would reopen on Friday if I needed something??
Before we left for home on Saturday I did ask them for a refund for Sunday which they gave.