South Shore Harbor Marina

This experience was one of the worst rollercoasters we have been on. My group and I have travelled all the way down the Mississippi River from Minnesota, over 1500 river miles this summer, and have not experienced this kind of uncalled for hostility from anyone or any place, especially not a public marina. We arrived at this marina after encountering dangerous boating conditions, and were grateful to have a safe place to land. We stayed 3 nights in a slip before being told we needed to pay more money than the originally agreed upon $1.75 per foot, suddenly there was a $65 minimum, and that if we did not pay it by 9 am, we would have to leave. I have a voicemail from Helene stating that check out time was 10 am, our receipt from our booking said check out time was before 12 pm, so much conflicting information. When I asked her to clarify, we were instead told that our stay was over and that we could no longer rent a slip. We were attempting to cross Lake Pontchartrain when a storm front moved in, so we were paying day by day while watching the weather. Helene was pressuring us to take our pontoons out and anchor in the middle of the lake with 4 foot swells. Not only was this suggestion ridiculous, it would have been potentially life threatening for us to do so. We were respectful, polite, and trying to be understanding, and were essentially told to talk a long walk off a short pier. I would not recommend staying at this marina.

Need help, but affordable and has the basics.

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SSH, it has nothing in terms of Amenities, we have no ship store, no laundry facilities, no fuel, no community center, no free Wi-Fi, no walking trails, no biking paths, no easy access to anything. Most days we have no guards here, but lots of facial recognition cameras for “Security “, and a security gate, that works most of the time, or it doesn’t. No onsite Harbor Master, so don’t expect one to be waiting when you get here when you need assistance docking. No Floating Piers here, so it’s quite dangerous leaping off your boat when the finger piers are under water(as they are today), lots of red tagged, derelict boats here, and boats in need of repair. The restrooms are Inadequate, with the Men’s room having only 1 toilet, and 2 urinals, with outdated heating/cooling, that may, or may not be operational. The drop off for packages here is a black metal box that sits behind the restrooms, which has proven to be a challenge while hunting down your packages. Forget about Amazon next day deliveries here, you’re lucky to receive them at all. The LMA board has used “Cease and Desist Notices” if they don’t like what you say during “Public” meetings here, so lots of good ole’ Southern corruption going on….We had an issue with a Male guard entering the female restroom, he’s still employed here…the Marina installed an “Occupied/inuse” to the door. Management did very little to resolve the issues, offering only to “file a police report with NOPD”, which would be a joke down here….The only positive to being here is the Lakefront Airport down the street, and only because I love planes, because you hear them and see them daily here. I’ve been in Marinas in Puerto Rico, the Grand Caymans, Pensacola,Fl, St Pete, Fl, St Augustine, Fl, and Houston, Tx, All of which have been so much better than where I currently am. So in conclusion, South Shore Harbor/Marina would be a good one to avoid, unless your dropping off your derelict boat to abandon it. Lots of promises here to better this place, but it’s just talk, with no action.