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The booking process through this platform was a breeze. Payment was automatically taken out only to find out that at our arrival, our reservation had not been assigned a slip. No floating docks for us. Luckily the friendly dock master located 2 slips, accommodated us quickly and apologize for the mistake.The grounds are beautiful and peaceful. The restaurant was a let down. Ordered a medium burger and received a burnt piece of meat with Ceasar salad lettuce, a tomato and large end piece of onion. When I was asked how was the food, I replied with I’m pretty sure I requested a medium burger. I showed her the burnt patty and her response was what would you like me to do about it? Blessed her heart! I said, I would like to get a burger that does not taste burnt and I can actually eat. She left to the kitchen and then came back to take the burger to the kitchen to prove to them that the burger was overly cooked. The kitchen did come through by cooking another one, but let’s just say that would be my last time there. The bathhouse was very clean with plenty of private showers, toilet and sinks. The grounds were immaculate and the atmosphere was very peaceful. Pool was clean, the staff was friendly and I would definitely would return. Next time I will call ahead to confirm my slip assignment, will stay out of the restaurant and enjoy my stay, ensuring a proper five star rating.