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All we did was grab a mooring. The only interaction with staff was via VHF to report the mooring number. We were directed to pay via Dockwa. PIYC no longer offers launch service so we did not go ashore, did not use any PIYC facilities. It turns out that there is an Onset Town launch that would have provided service but PIYC did not tell us. No pick-up stick, single pennant, pennant messy. The best we can say is that the mooring held.