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Great location, new docks, dock hands very friendly. Close to a small beach where they allow dogs prior to 9am and after 5pm, which made our pup happy. Easily walk into the Old Port and to all the wonderful restaurants that Portland has to offer. Be prepared for a VERY rocky stay from boat traffic. We had mechanical issues and dock master was nice to give us a name for a local mechanic. When it came time for departure and we were waiting on mechanic to finish fixing the boat, we asked for a few extra hours on the dock. Were told we could stay until 12pm (1 extra hour) and then needed to leave or pay for additional time on the dock. The other boat we were traveling with were told they needed to leave at 11. When we told staff we'd be happy to pay to ensure our boat was fixed and safe to navigate, Lauren could not tell us how much it would be and was clear she wanted us to depart. We would have happily moved to another slip or the outside dock to finish maintenance but were not afforded that opportunity. Any marina we have ever stayed at has always accommodated boaters with maintenance issues, mostly due to it not being safe to be underway with mechanical issues, so we were surprised to say the least. Marina has great potential, but customer service has growth opportunities.

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