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The boater community at this marina is great, and the free laundry is very generous. The marina management is surprisingly unfriendly and unhelpful. When we asked to extend our reservation by another week for a boat repair, they reluctantly agreed and pointed out their inconvenience. Their interactions with us were perplexingly resentful and unpleasant throughout our stay. The owner of the marina has a great reputation for trying to do right by its clients, but the staff has completely missed the concept of customer service.