Report Review
Overall the services and the personnel were very easy to work with. My only complaint is that in April of this year, I told all of the dock personnel that I would be selling my boat, and I would be also moving it as quickly as I could put together a delivery crew to get it, moved down to Saint Augustine, only for the reason that there is no haul out facility in Brunswick capable of lifting my boat. Finally, I got a delivery crew lined up and they picked up the boat in early May and brought it down to Saint Augustine. Since I had fully pre-paid my dockage at the end of April, I asked Marina to please send my prorated dockage fee back to me. They then informed me that as of April you had started a no return policy. I felt that that was very inconsiderate since I had told you told your stuff all along that I would be moving the boat and that I was selling the boat and yes, it was all happening as quickly as I had a buyer and a delivery crew lined up to move the boat. I don’t agree with your practice especially when you enforce it after I had already told you that I was moving my boat and nobody mentioned it to me.
John carroll.