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Not sure if I caught them on a bad day or what. Tried calling on 16 approaching the fuel dock and no response. Used a different radio to call on 71 and again no response. Called on the phone and told them we were approaching the fuel dock and they said their radio had not gone off at all. No problem we are approaching the fuel dock. No one came out to help us even though the office is fifty feet from the fuel dock and they have windows to see. Wind was blowing off the dock and it took two approaches to get caught and tied up. Walked over to the office and told them I was here and that I had expected some help. The only thing said is she would come out and get me fuel and a pump out. No personality or apology or friendliness. Facilities are good and the price was fair. Not sure what happened.