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Nice facility but extremely disappointed with the policy. Had reserved for two weeks then had to change to one week. They charged the full two weeks anyway. Unaccommodating for the change in plans. As you know in boating , there can be significant changes as a route progresses. I think we’ll never stop there again. But then again that may be a Dockwa policy, which makes Dockwa facilities less desirable. Policy may be good for business, but it’s bad for customer relations.
Within five minutes of posting my review, the Brunswick Landing owner gave me a call to understand my issues. Very friendly and cooperative and then called back the following morning after checking out the situation. Explained to me how the charges were made, and I determined they were quite satisfactory. Very impressed with the owners follow through regarding customer satisfaction.