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It was annoying to not have any assistance tying up, when we arrived at the marina. We waited over 1/2 hr, settling in. It was more irritating to have to chase down a dock hand on the other side of the marina to obtain restroom access info, wifi code, etc. When I found the Dock Master, he did apologize, but with an excuse (busy with another boat that had also been towed in, losing its shaft, taking on water), and isn't it lucky it wasn't as bad (our fuel issue)? Enuff. I did call before we left stating we were about to shove off, inquiring about buying ice. She told me to pull into the fuel dock but never asked if we needed assistance. Our 51' overall sailboat was being blown off the dock making collection of lines for 2 people , 1 needed at the wheel, awkward at best. Not entirely sour grapes however, we enjoyed 2 good dinners at the SurfRider restaurant!