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Safe Harbor and Dockwa have ruined yet another great and convenient stop. Third strike was yesterday. First. I wanted to have a bottom done on a 65’ boat. I called and was told service was on a fishing trip, call back. I asked to leave my information and the office woman said no, call back. Laziness, so that boat went to Atlantic Yacht Basin. Second. Safe Harbor: Marathon, Charleston City, Southport all take reservations over the phone. Give them a card number and they do whatever they need. Which is great as a delivery captain so you don’t end up with 15 boats a credits cards on the account. Not this place. Two days it took to try and secure a reservation. Meet with an extremely rude office lady and dock staff. So I added yet another card and boat into the account. Went to pay for fuel and they needed the card again. So I am not sure what the reliance on Dockwa is. At other Safe Harbors you put the card on the reservation and it gets charged. Third I needed a paper copy of the charges. The didn’t know how to print it from Dockwa told me to come back later, not we’ll bring you one. So I had to walk across the marina to get the receipt after tying the boat up. Then the dockmaster ten walked over towards my boat anyway. Corporate greed, arrogance, and laziness have taken over. If you call and don’t get Dave on the phone just go to Tidewater, Port Comfort, or Waterside.