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We were supposed to stay at Vineyard Haven Marina 6/18/18 but a small craft warning was issued by NOAA and my guests on the boat were uneasy with sailing in those conditions. I called Vineyard Haven to cancel, got only a recording, left a message explaining and canceling and left my phone number that they might contact me. Heard nothing back and see no credit on the card that was used. Even if they feel justified in keeping my fee it is negligent to not communicate.