Report Review
Filled up at the fuel dock yesterday. Asked the guy working there for a bag of ice. When he came back for my signature he let me know he mistakenly forgot to charge me for the bag of ice. I quickly gave him a $20 in cash. He went back to the dock house, presumably for change, but came out and told me he’d help me push off. I was in a good mood and figured a young guy probably needs it more than me and I’m always happy to tip our gas attendants. Mind you we have a 23 foot bow rider with a family of 5 on board. While we pushed off I received a text alert as I always do for any charge, for two separate charges from Dockwa; the first for fuel, the second for ice. You can imagine how frustrating it is to be lied to and feel taken advantage of for 20 bucks. My advice to the young fuel attendant who’s in in his early 20s, about 5’10” and about 20lbs overweight, there are easier ways to make extra money than stealing from unsuspecting guests of the marina. My first suggestion is to review the weather forecast for the day and remind guests of the forecast. The second is to ask a few questions or be quick with a joke- something easy going and not to offensive. You’re meeting many people for the first time, but you’ll quickly find out as you get older it’s a small world especially within our marine community. Lastly, you may not be as smart as you think you are and the boaters you’re helping certainly are not as careless as you believe. We tend to be a smart bunch with a high attention to detail. I hope this review prevents this behavior from happening again as BI is such a special place to so many of us.