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we have a long good history here- the services and vibe have been steadily declining- we lost an engine on our way to them- they were unhelpful about our placement so we could safely maneuver and also charged a cancellation fee for our 2nd night when clearly we could not stay- they didnt have to do that- the services are no longer user friendly- i hope that the feedback helps bring them back to the friendly, safe (dont get me started), accommodating place they used to be- there isnt a better view anywhere