Report Review
I'm writing this because the dock master at Safe Harbor Bristol (Martin) asked me to leave a positive review for him because the Safe Harbor Bristol marina recently has been getting a lot of negative feedback regarding his inappropriate relations with the marina's members. I personally have heard Martin speak badly about many members and many of us agree that it is best to avoid him otherwise you will get stuck listening to him complain about how his co-workers and manager (Sammy) "aren't doing their job" and "should be fired" every chance he gets! We mostly all do our best to avoid him and get to and from our boats quickly as to not have to listen to him complain about everyone — the members, the management and how he needs a raise but they (Safe Harbor) are so stingy so he has to work for other members in his off hours to make extra money. This certainly comes as a surprise considering Safe Harbor Bristol charges quite a bit for dockage! While we all do our best to be polite to Martin we all agree that Safe Harbor Bristol should be doing a better job in training their staff in regards to customer service. Many of us wish to simply enjoy our boats, not have to listen to the marina staff complain about their jobs! We certainly hope Martin gets a new, higher paying job soon and many of us have provided him with advice while he is on the search for a new job but we can only hope that whomever replaces him is given proper training on how to treat members, especially ones that know each other and pay to enjoy the marina, not to listen to the marina staff complain endlessly about other members, their coworkers and the company's leaders. His endless gossiping about members and downright negativity really puts us in an awkward place when visiting the marina and as such many of us are currently leaving to dock at other local marinas. Otherwise, the marina is in a great location but we all agree that Martin asking so many of us to leave positive reviews regarding his professionalism is indeed, grossly unprofessional and that Safe Harbor Bristol really needs to educate their staff on not only how to act professionally when in the company of members, but in how to treat members with respect and refrain from asking for favors, handouts and side jobs at every encounter. Please do better Safe Harbor.