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ZERO stars! First of all I would like to make it very clear that I have never complained about a Marina before. When we placed a reservation request, we asked to be docked with our friends.They accepted our reservation and of course money! Upon arrival, we were placed on different docks. Our dock was literally broken and I almost fell twice! Our view was a steel wall on the side of the hotel. The hotel guest could look down at our boat. We were next to a charter boat filled with guests not wearing masks. The only way to get access to the dock our friends were on was to walk through the restaurant...completely unacceptable during Covid. Our friends were docked in front of the outdoor diners on two sides. All the diners looked down onto their boat. They couldn't use the head on their boat because diners were looking in! They faced the steel walls on two sides and the docks were all sub-par. We decided to leave because the marina clearly did not accommodate our request and because we felt they were irresponsible in COVID protocols. We asked for a refund based upon the facts and they denied it. Also, it was a Friday night and I'm sure they resold our slips. We left within an hour of arrival. Update: We are happy to report they refunded our stay. Maybe we will give them another try in the future.

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