Report Review


This was our first time staying at a marina other than where we keep our boat. "Impressed" does not even come close to the amazing experience at Saybrook Point Marina! As new boaters, we are nervous about certain things but try anything. The gas dock was a bit busy but the crew called us in, guided us with expert experience for a smooth docking. They checked us in while we fueled up, so we could head directly to our slip. The customer service at the gas dock was warm and welcoming. Bella was our attendant and was full of information, which was delivered with a smile and eagerness. We then asked for help getting into our slip (being new boaters) and when we arrived to the slip there were two dock hands at the ready with speed and effeciency - they did every thing with a warm welcome! It brought comfort to our experience. Upon departure (we left early to avoid high winds and rain coming in) I went to the office to ask for help. Bella was there and was again, very friendly, accomodating, full of information and provided comfort and confidence. When we were ready to depart there were two dock hands at the ready very promptly and effectively helped us pivot out of our docking area. One of them is the lead dock manager and he is terrific at customer service! The confidence, accomodations, friendliness and effecient workers was top notch! This marina has set the bar for the other marinas in our future, and I feel a bit apprehensive that anyone will live up to the A+++ experience we had at Saybrook Point Marina. We have already planned to make this an annual trip. The marina is extremely clean all around; the facilities available are top notch (showers, steam room, hot tub, 2 pools, restaurant, several bars, laundry, fuel, ice, etc). Excellent spot for 2 nights of relaxation and enjoyment. I highly recommend booking this as a destination and do it early!

Cancel