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Good but not excellent. I like that the dock hands keep entering boats under control, taking one at a time, getting that boat secured before bringing in the next. A little mix up on entering, we had been told a starboard tie before entering, but as we approached the dock he changed his mind to a port tie. Not a big deal, but had to shift fenders and dock lines to other side before backing in. Woman in the office was nice but not overly friendly. Made it obvious she just wanted to be done with you and on your way so she could get back to whatever she was doing on her computer. Restroom/shower rooms for dockers are nice, much improved over how they used to be. For the most part clean. Would be nice if there were curtains on the shower stalls so the floor of the enter room wasn't constantly wet.