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Harbormaster, Randy, was outstanding and attentive despite being off duty. Great customer service! Boater facilities were clean and nice. Trolley transportation to-from downtown was easy, inexpensive and convenient. Hotel staff was attentive. Unfortunately the power to the hotel was out during our short stay (not their fault) which meant no ability to use amenities like pool, restaurant, laundry, ice, etc. Would definitely stay here again!