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gas dock, dock hands excellent. office staff knowledge was not great, didn't know hours of lounge, didn't know ship store sold out of marine tp so we hiked next door to sister marina and told they had none even though we asked the office staff at our marina. didn't help it was in a heat wave and 90+ degrees outside. Had to wait 30 minutes for shuttle and could not sit inside with air conditioning. not a lot of empathy with office team. great facility and wonderful dock side staff!