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Our boat is in the in-N-out service at Keenan. Overall, we have enjoyed being at Keenan, but there have been struggles with customer service. The workers vocalize their dissatisfaction because they are overworked and understaffed. I have been literally yelled at for bringing my boat back at 7:55 PM when they close at 8 PM because the worker was so stressed out. My hope for next year is that Keenan will focus on the correct staffing levels for the In-N-Out service so it is a better experience for everyone.