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Pass on this place. This is for local boaters and if you're a transient boater like us, they will put you on a mooring ball at the harbor entrance. Any south through southwest wind will rock you hard all night. Compounding that is the total disregard of the posted no-wake by the locals and the Fisher Island ferry. Unbelievable. Forget the "free laundry"... one load in the washer took 90 minutes and the dryer tumbles but no heat comes on. Total waste of time and sadly, my wife selected this marina for the laundry access. Communication is not this marina's strong point. The girl answering my third call to their harbor master should never pickup a microphone again until she has some serious training as to who she is, who she works for, the reason for that position to be staffed, her role in the Communication process, what a boater calling her might ask, and most importantly... how to respond in a timely manner with something intelligent to say. Additionally, the whole marina campus is scattered, buildings in disrepair and void of any markings. When you find the ship store, you may notice that most of the merch isn't marked with a price. Be very careful here. It takes them about 5-10 minutes to lookup the price for a gallon of oil which was part of a large display of oil, but without a price. Here's the problem... they quoted one price for the oil then quoted a $10 higher price for the same oil 30 minutes later after after I repositioned my tender to minimize my walk with 6 gallons of oil. I don't know what is going on in Connecticut but one thing is certain, their public school system has failed these people.