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Ben lived up to his reputation, which is awesome. Facility is nice and incredibly convenient. The only problem is the slip I was on is the one facing the river and on 3 occasions large wakes slammed my boat against the dock. The last (and worst) time managed to burst one of my heavy duty bumpers and I sustained some, hopefully, superficial damage to the hull. I hate to describe a problem without attampting a solution but I am not sure what that would be other than a warning that the issue exists on the outer slips.