Very friendly staff and great facilities. We hailed the dockmaster on channel 9 and George came out in the launch and led us into our dock (this is a very large marina-- over 700 slips.) Then he and another staff helped us tie up and plug in. When we checked in at the office they gave us a welcome package with all necessary info (gate codes, wifi password, etc.) They have two pools, one at each end ("North" and "South") of the marina. There is a restaurant on site-- Chelo's-- which gets very lively (i.e. loud) at night. There is also a good pub (The Shanty) about 1/4 mile up the road (and I mean up up up a steep hill.) The town of East Greenwich has a lot of shops, cafes, restaurants-- very cute and retro!-- but is not really walking distance from the marina (about 2 miles.) You can also take your dingy to the waterfront restaurants. Very lively, friendly marina!