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Overall it's a lovely spot - navigation was easy. Never had any interaction with the HM staff - it seems as though their presence is pretty minimal. Lots of shops nearby, but nothing open late and dining options are limited. There was a fair amount of wake traffic - and zero enforcement the 3 days we were there. Also, the ferries sound their horn from about 6a-10p, and they are VERY loud. In all we're happy with our stay and will visit again!