Report Review
Very disappointing experience to say the least!!!! We were charged for a stay that ultimately did not happen and have continued to experience issues obtaining a refund. The lack of responsiveness and accountability has been frustrating.
Beyond the refund concerns, the marina felt poorly managed and disorganized. There were safety concerns around slip conditions and surrounding watercraft, and the docks themselves were extremely tight to navigate. Overall, this did not feel like a professionally run operation.
I would strongly encourage management to improve communication, refund processes, and guest safety standards.