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If I could give a 0 star, I would. Lauren at the front desk has the worst customer service I have ever experienced. Every time I walk in, she gives me a dirty look and looks as if I'm bothering her for even being there. She acts as if she owns the place and it's her way or the highway. I've dealt with plenty of other marinas and never had the receptionist treat me like this anywhere else. She is not nice by any means unless of course you tip her which I've seen other people do and then get treated like superstars! I shouldn't have to tip in order to get treated nicely. I have been going there for years and I still don't know why she has a job there. She has had an attitude with every customer that has been in the office while I've been waiting to sign in so I can work on a boat there. I tell all of my customers to avoid that place because of her. I hope in the future she is replaced with someone who actually treats people right!