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My sailboat is currently there for unstepping of the mast. It seems to be too much trouble for the staff to give me a courtesy call as to when they will be performing the work. I've never seen a mast removed and would like to watch. As of today I can not recommend this marina, hopefully they will get their collective heads out of their four points of contacts. I will update this review if the communications get better but so far I rate this marina with a big D-