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The bad: Try as I might I could not get a response to my phone calls. I called no fewer than a dozen times over 3 days, left messages, and calls were never answered or returned. We needed fuel and it was 99 degrees and we have no generator. We needed to know if there was space available and if we could get fuel. Somebody has got to work the phones! We were calling in the middle of the day.
Also we ran aground, or at the very least spun up a lot of mud. It is ridiculous how close to the dock you have to come in. Any more than a couple of feet (literally) off the end of the dock and you'll go aground. And our draft is only 3'3", so if we're hitting bottom many others will too.
The good: John the dock attendant was fantastic. He squeezed us in for an overnight spot. We thought they were sold out; he went all the way up to the office to get his ipad and found a way to get us a spot. We were so parched from the heat and lack of AC that getting an electrical hookup saved us from having to go hours more on to Green Turtle Bay for power. We REALLY appreciated the extra effort and assistance he gave us.