Report Review
To the broader boating community and particularly to those from St. Simons Island and Savannah, where I've lived for the past 23 years, I want to share an important message. As a business owner and seasoned boater, I strongly encourage the Jekyll Harbor Marina owners to invest in their staff's training in management, communication, hospitality, and customer service.
Jekyll Island is a wonderful destination and a convenient stop for boaters from the Atlantic and ICW. However, my experiences lead me to question if boater safety and hospitality are always prioritized, especially for those of us who are transient, as opposed to local supporters. Boaters are inherently adaptable and capable of handling various challenges, from tough weather to less-than-ideal marina management, so this is more of a cautionary note than a deterrent.
It's also important to acknowledge the bright spots in these experiences. A heartfelt thank you to Jovan at the marina, whose exceptional service and spirit have been a consistent highlight over the years, both while living in St. Simons Island and now in Florida. His efforts are a testament to the positive impact that dedicated individuals can have.