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I reserved a slip at Belle Island Marina 5/4/2026. After making the reservation I received a message that indicated the water level was shallow and entry may not be possible. I tried canceling several times without a response. When I arrived there (not at low tide) it was too shallow to enter. I’d like my money back but I cant contact anyone to make that happen. I tried several times. I wish the message concerning the shallow water was present when I was making the reservation. I’m disappointed in Dockwa for not handling this in a professional manner.