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The staff were pleasant and tried to be helpful. However, they made an error.on our reservation dates even though we had a confirming email. The club us closed.on Monday, our arrival day so we lost several hours straightening out where we would be.moored. Only the launch driver was on duty and he was overwhelmed. The club has no showers or laundry facilities and the wifi was not working. It is a cute club but deficient in too many areas for cruisers.