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Professional staff. The marina is located in Shaw Cove which is very protected. My sailboat is 39’, single screw, no bow thruster. Very difficult to navigate between floating docks into and out of your slip because the narrow space. Spring lines and 2 dock hands accomplished our exit after several attempts. Tense but doable. 20 minute walk to city of New London with close access to minimart, bars and restaurants. Railroad tracks very close to the marina. After midnight trains seemed to have stopped. We slept well.