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I love this marina and the staff Tony and Robert are the best but I dislike the fact the City has started using Dockwa. This is not an improvement. However Dockwa is not concerned or interested in why I do not like Dockwa. However I will hit on a few points just in case this gets posted in its entirety.
1) I cannot verify my reservation timely.
2) I need to find a WiFi to verify, something that is sometimes difficult aboard
3) I have to phone the marina for particulars and to cancel
4) I am unable to request special services when making reservation
5) All the above creates a lot of uncertainty
6) Phone App does not use TEXT messaging only email see #2 above
7) There is no way to op-out of Dockwa unsolicited advertisement.
8) Additionally, if I wanted to leave a review I would do it in Active Captain.
9) Last Dockwa would not accept my personal email address because it didn't meet its criteria.
This service could be greatly improved by updating the app to use text. Additionally, why cannot Dockwa calculate "face dock" docking correctly? This failure creates lost dockage revenue. Fix this.