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The Marina emailed a reservation confirmation as well as an additional welcome with a clear and detailed marina map. Marina assistant Doug called us to confirm our approximate eta and asked that we call him approx. 1/2 hour away which we did. Doug gave us our slip number which we were able to locate on the emailed map. Doug followed up with a call to us as we were approaching the marina and talked us in by landmarks while simultaneously waving to us from the dock. Doug was at our slip to help with lines and hook up of power and water. He gave us a review/tour of amenities as well as secure key card and wifi. After a 25 hour Gulfcrossing, this simply could not have been a better process for someone new to the area.