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They were excellent. We called and inquired about a slip and we received a very quick response and then excellent guidance to our slip. Once docked they were very informative and helpful. The staff took the time to explain not only the marina but also the town. We we were scheduled to leave, we left but the bridge did not open again and they said just to come back and dock where you were previously docked. Friendly, professional, accommodating ,great staff and excellent facilities.